To excel in today's competitive environment, organizations need people who are composed of more than just academic intelligence. Companies need people with qualities …show more content…
like initiative, cooperation, interpersonal skills, team leadership and optimism, which are beyond the world of intelligence - qualities which set the above average performers apart from the just average performers. We’re talking about emotional intelligence. Emotional intelligence is defined as the ability to perceive emotion, to use emotion to assist in cognitive tasks, to comprehend emotions and their significance, and to consciously regulate emotions in order to improve emotion and thought. Research has shown that emotional intelligence is linked to successful performance in the workplace (Chauhan). Emotional intelligence has become an important factor in job performance in relation to employers and employees, as well as adolescent education in regards to educational reforms and student, teacher performance.
Job Performance
Companies are yearning for people who are creative, cooperative, resilient, have initiative, and enthusiasm.
Emotional intelligence is considered in everything an employer does, things like hiring, firing, and promoting employees. Hiring managers examine candidates’ emotional intelligence by asking specific questions during the hiring process geared towards identifying those with a higher degree of emotional intelligence. Managers also analyze the emotional intelligence of their current staff to determine leadership potential and to see who is capable of moving up on the career ladder into a higher position. In addition, when promotions and pay raises are being contemplated, emotional intelligence is typically the tiebreaker between the two running mates. A noteworthy academic background, professional experience and certifications are all necessary to get the foot in the door, but having established emotional intelligence increases your chance to land a higher position (Alliance). "Emotional intelligence matters twice as much as technical and analytic skill combined for star performances," Goleman, a New York Times behavioral science columnist, writes (Simmons). "And the higher people move up in the company, the more crucial emotional intelligence becomes,” (Simmons). Employers say emotionally intelligent managers’ rate higher in job satisfaction and lower in levels of turnover, which benefit the employee, but also the company at large which lead to greater rewards
(Alliance).
According to a study by the U.S Department of Labor, employers are looking for candidates who know how to listen and communicate well with potential customers, in addition to other members of their staff. Emotional intelligence can often be referred to as basic street smarts, much of which involves good timing, knowing how to communicate sensitive information, understanding how words can affect others, and being able to assess situations, moods, and underlying issues. Additionally, employers also prefer employees who are malleable to changing work environments, not rigid and inflexible. All of these competencies are intertwined in emotional intelligence, which adds to an overall first impression when meeting with a potential employer and gives you a leg up and a higher chance of being admitted into the company (Alliance).
Advancing a person’s emotional intelligence is a sound career strategy. In today’s global business world, where teamwork is essential to triumph, emotional intelligence can make someone an asset to any employer (Alliance). The business world is always changing and emotions are becoming a vital aspect of work relationships. Having emotional intelligence inflates an employee’s chance of being more accepted on teams and highly considered for leadership positions. It can also set that person apart from the competition when seeking a new position or promotion. It’s evident that emotional intelligence can be an asset to an employee’s professional life, which is why more people should be more than willing to increase their emotional intelligence.
Focusing on employees and their perspective, research suggests that variables such as behavior, environment and ability to control personal feeling and those of others are the factors in affecting an employee’s level of emotional intelligence in the workplace. Sustaining a stable relationship with colleagues and keeping the degree of stress and workplace pressure to a manageable level would affect any job performance undoubtedly (Alliance). A Gallup Organization study reports that almost all workers rate having a compassionate boss higher than money or fringe benefits. In interviews conducted with two million employees at 700 companies, Gallup gathered that the amount of time employees remain at companies and their level of productivity is directly correlated with the supervisor-employee relationship that they hold. "People join companies and leave managers," said Marcus Buckingham, a senior managing consultant at Gallup and the primary analyst for the study (Simmons). This supports the idea that through the use of emotional intelligence, working can be enjoyable for the employee, their co-workers, the employer, and the company at large (Alliance).
Unfortunately, though, a curtailment of emotional intelligence can also have an effect on your career. In relation to insensitivity, employees who are insensitive are often perceived as uncaring and selfish. Because of this, co-workers are less likely to want to work with them or offer help in complex situations. This can collapse an employee’s chance of becoming a good leader, which can lead to a lesser chance of being promoted or regarded as a worthy employee. Rigidity can also be a factor, if you are intractable in your thinking and approach, or believe that your way is the only way, you’re not a team player and therefore will not be considered to lead a team or get promoted in another aspect. In today’s professional environment, being a team player is absolutely crucial. Emotional intelligence can greatly impact your work life and career, so it is important to understand exactly what it is, why it is important, and why people need more of it (Alliance).