Mr. Post with the support of his assistant Mr. Larson centralized all the purchase made over $10000. He informed the units about this through letter even though he was asked to visit the units rather than mailing them. It was also asserted by most of the units unwillingly.
Later to bridge the communication gap between the employees and the unit, Mr. Larson decided to ask Mr. Post to take a tour to the plants which are situated near by and to hold a meeting with the employees of the units to become familiar among them. Thus the employees of the units can also understand that he is also one among the employee like him which facilitate in bridging the communication gap and ultimately result in the betterment of the company.
As the communication being the basic problem, Mr. Post can make a courtesy visit to some of the closely located units. This may help him a bit familiar among the employees.
In the case of peak purchasing period then Mr. Post can have conversation with the managers of the individual units through telephone. He can try to make them understand that he is also one among the employees and any development in the company is possible only with their support.
The top level management of the company can arrange for a meeting with the human resource manager of all the units and clarify them about the companys current position and seek their help in bridging the gap between the employees of the company and the management.
SOLUTION:When we take into consideration of all the factors that influence the company with the possible
Bibliography: Dashman Company case is copyrighted by the president and fellows of Harvard College, was prepared by the Harvard University Graduate School of Business Administration, as a basis for class discussion rather than to illustrate effective or ineffective handling of an administrative situation.