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Decision Support

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Decision Support
CONTENTS
1.0 INTRODUCTION 2

1.1 The ARB Apex Bank 2

1.2 ARB APEX BANK SECVICES 3

1.3 DECISION SUPPORT MODEL ONE 5

1.4 DECISION SUPPORT MODEL TWO 9

1.5 LOCATION WORKSHEET 9

1.6 CONCLUSION 11

1.7 REFERENCEKERENCES 12

TABLE OF FIGURES

FIG 2.1 AN ISSUE LOG MODEL FOR CUSTOMERS Error! Bookmark not defined.

FIG 2.2 SAMPLE ISSUE LOG…………………………………………………………………..9

LIST OF TABLES.

TABLE 1.1Factors to consider before selection of location………………………………….12

1.0 INTRODUCTION

The Association of Rural Banks (ARB)
In 1981 the 30 existing rural banks formed the ARB, with the support of the BoG, to serve as a forum for rural banks. The association has nine regional chapters. Initially, the ARB’s functions were primarily to provide training to different target groups. This role has been mostly taken over by the Apex Bank since its formation, however. The ARB continues to be responsible for providing Code of Conduct training for rural bank directors. The ARB played a key role in the formation of the Apex Bank. Although it was initially proposed that the ARB should cease to exist once the Apex Bank was formed, it was later decided that the ARB should continue to function, focusing primarily on advocacy with the government and conflict resolution among its members.

1.1 The ARB Apex Bank

The Apex Bank emerged as a result of the rural banks’ felt the need for an institution that could provide financial, managerial, and technical support. It was first recommended by a study commissioned jointly by the World Bank, the BoG, and the ARB in 1996. The study recommended setting up an institution similar to the Rabobank in the Netherlands. A subsequent feasibility study conducted in 1998 concluded that an apex bank could be financially viable, and the ARB Apex Bank was incorporated in 2000 as a public limited liability company with rural banks as shareholders. It was licensed in 2001 and started operations in July 2002.

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