ORG 530 – Business Ethics and Sustainability
October 30, 2011
Dell Computer Corporation Performance Metrics Every component of a corporate sustainability model should be associated with performance indicators such as inputs, processes, outputs, and outcomes. By determining the appropriate performance measures needed for each component of the sustainability model, companies can evaluate the performance and financial benefits of the sustainability initiatives. Dell Computer Corporation knew that balance is especially important in performance measurement and wanted to make a change to improve their reputation and also their consumer sales. The performance metrics that are most valuable to Dell from the inputs are mostly from the business context performance measures which include number and size of competition, diversity from competition, market size, and their competitive position within the industry should be the most important to them since they have so much competition in the industry (Epstein, 2008, p. 169). One way that I found through research that Dell has come up with to stay unique and making them competitive with their competition was by creating “the Dell Precision T5500 and T7500 which deliver up to 90 percent better multi-threaded digital content creation application performance versus previous generation systems” (Bolen, 2009). “The new systems are purpose-engineered for professionals in engineering, media, entertainment, biosciences, exploration, economic modeling and risk analysis” (Bolen, 2009). Dell feels that this will put them a step ahead of competition in the professional field. This is a great way for them to get ahead of technology and to be innovative. Having a sustainability strategy in place is a good step towards becoming a strong competitive organized company. Measuring the sustainability process is the next step to develop. Performance measures that I feel that Dell should
References: Bolen, J., 2009. New Dell Precision Workstations Shatter Performance Metrics. Retrieved from: http://content.dell.com/us/en/corp/d/press-releases/2009-03-25-02-Dell-Precision- Workstations.aspx Epstein, M. J., 2008. Making sustainability work: Best practices in managing and measuring corporate social, environmental, and economic impacts. Sheffield, UK: Greenleaf Publishing. ISBN-13 9781576754863 Meredith, T., 1998. Performance measurement & Risk management at Dell. Retrieved from http://www.performance-measurement.net/news-detail.asp?nID=12