control from Sadness over Riley’s emotions. Thus, Joy made the decision that Sadness was bad for Riley. Once Joy made the decision not to fully utilize Sadness and allow her control, Sadness was relegated to the side. She was deemed useless and the organization went forward without utilizing Sadness to her full extent. Joy became the person in charge and wielded control over most of Riley’s emotions. From that point on, most of Riley’s emotions were happy emotions. However, Joy failed to obtain full knowledge of Sadness.
Therefore, later on in the movie when Joy realized how helpful Sadness could be she changed her mind. Originally, Joy was persuaded that Sadness causing Riley to cry was a bad thing. Once Joy understood that Sadness was useful in letting people know that Riley was sad and alerted other people to the need to cheer Riley up: “Sadness, Mom and Dad, the team, they came to help because of Sadness.” Joy gained more knowledge of Sadness’ job and was persuaded of her usefulness. Joy moved quickly through the adoption process and made the decision to keep Sadness in headquarters. Joy then moved through to Implementation, where she worked toward getting both herself and Sadness back to the headquarters. The specific scene that displayed this shift, was when Joy made all the boyfriends turn into a springboard that she used to reach Sadness and fly the two of them back to headquarters. Finally, the confirmation occurred at the end of the movie. The little mind workers set up a board that allowed all of the emotions equal control of Riley. But how can Sadness be an innovation if she has been in the organization since the very beginning? The Diffusion of Innovation theory states an innovation is an ‘‘idea, practice or object that is perceived as new by an individual or other unit of adoption’’ (Rogers, 1995, p. 11). Even though Sadness wasn’t new to the organization and had been there since the beginning, the perceived Sadness usefulness was new to Joy. Thus, Sadness became a new object by the Joy and by extension the rest of the
emotions.