Discriminatory Practice In Health And Social Care
TASK A
Ai | I could use websites such as www.directgov.com or www.ndna.org.uk, talking to work colleagues and reading relevant books or newspaper articles. | Aii | a) | Holiday and sick pay, maternity/paternity leave and the working conditions within your employment. | | b) | The banning of unfair treatment and help to achieve equal opportunities within the workplace, and for the employee to be given a written statement of particulars of employment by the employer no later than two months into the employment. | Aiii | Employment law exists so that there is no exploitation, bullying/discrimination of employees, and to protect the employer. | TASK B | Bi | (describe the terms and conditions of your employment as set out in your …show more content…
contract of employment or employment agreement) | Bii | The information which needs to be shown on your pay slip/statement is as follows; | | ------ | A ‘personal information’ section, which shows information such as my name and home address, so that even if I were to be on long-term sick leave, I would still be able to receive my pay slip. My tax code and national insurance number, so that my employer knows how much tax and national insurance contributions to deduct from my pay.A ‘payment’ section, which shows the actual payment of my pay I would receive before any tax, pension and national insurance contribution deductions. This part also shows how my pay is calculated, and any bonuses I have earned.A ‘deductions’ section, which shows any deductions which has been taken from your pay, such as tax, pensions, national insurance deductions, trade union subscriptions, ect. A ‘year to date’ section which shows how much I have been paid so far in that specific financial year.A ‘net pay’ section, which shows how much pay I have left to ‘take home’ with me. | Biii | Two changes in which I would have to inform my employer of is my home address and contact numbers. | Biv | If I wanted to raise a grievance at work, I would first, if applicable, raise my grievance to the Senior Nursery Nurse within the room which I am in, who would then try to resolve the issue. If the issue cannot be resolved, I would then raise my grievance to my manager(s), where the issue would be investigated fully, and tried to be resolved. I would then receive a decision regarding my issue, within the following ten working days. If I am not happy with the decision made, I have the right to appeal to the Director or Sunbeams Day Nursery within five working days. I would then be invited for a further meeting with the Director and a more senior manager than who attended the first meeting, unless the most senior manager attended the previous meeting. Following this appeal meeting, I would be informed of the final decision, in writing, normally within ten working days. | Bv | 1) | Data Protection – The company computers are password protected, so only certain members of staff have access to them. If I were to use the company’s computers, I would not be allowed to use it for personal use such as, email (unless it is a company email/matter), or social networking sites. Also, all personal details and information of staff and customers/clients are stored within locked filing cabinets within the company office. | | 2) | Grievance – if I feel dissatisfied with any matter relating to my employment I have the right to raise a formal or informal grievance.
I should first raise the matter with the senior nursery nurse within the room I am situated in. If the issue is not resolved, I should then raise the matter to my manager(s), fully explaining the nature and extent of my grievance. I would then be invited to a meeting at a reasonable time and location, at which my grievance would be fully investigated. I would then be notified of the decision of the meeting in writing within ten working days of my meeting, which includes my right to appeal against the decision.
If I then wish to appeal against the decision, I must inform the director of Sunbeams Day Nursery within five working days. I would then be invited to a meeting with the director, and the company would be represented with the most senior manager, unless they were already present at the previous meeting. Following the appeal meeting, I would be informed of the final decision, normally within ten working days, which will be confirmed in writing. …show more content…
| | 3) | Conflict management – the company deals with problems as they arise, and encourage members of staff to communicate with one another in order to resolve minor issues. However, the company does not tolerate any form of abuse, mentally or physically, to a member of staff or customer/client. If a member of staff has the right to raise an issue with the manager following the grievance or whistle blowing procedures, all of which is said in confidence. | | 4) | Anti-Discriminatory practice – the company ensures that they are not biased, and supports equal opportunities. This means that they do not discriminate against a member of staff, customer/client or member of the public due to age, race, gender and religion. An example of this is on the application forms, where they do not ask for the date of birth of an applicant, nor do they ask for that person’s gender. If a member of staff or customer/client discriminates against another member of staff or customer/client they will be dealt with immediately and professionally, with the disciplinary procedure for members of staff. | | 5) | Health & Safety – I must not take any action which could threaten the health and safety of myself, other employees, customers/clients or members of the public. I must wear the protective clothing and other equipment which is issued for my protection. I should also report all accidents and injuries at work, no matter how minor, in the accident book which is located in the office. I must not take any hot water/beverages into the children’s surroundings. If I am cut, the wound must be covered with a first-aid dressing. I must not take any drugs or alcohol during working hours, as it may impair the safe and efficient running of the business and/or the health and safety of my co-workers. Jewellery must be kept to a minimum, with no long necklaces, large earrings or dangling bracelets being worn. All hair must be kept neat and tied back if possible. Also, all work areas and surfaces must be kept clean and tidy at all times so that the customers/clients and members of staff are not at risk of injuring themselves. | | 6) | Confidentiality – all information that has been given to me during my employment, relating to the business, staff, data, or customers/clients, shall be confidential and shall not be disclosed to any person unless given written consent, otherwise my employment will be terminated at Sunbeams Day Nursery.
| | 7) | Whistleblowing – if I believe that the company is involved in any form of wrongdoing such as committing a criminal offence, endangering the health and safety of an individual or concealing any information regarding the above, I should report my concerns to the director of Sunbeams Day Nursery, who will treat the matter with confidence. If I do not want to take the matter to the director, I could go to an appropriate organisation or body. | Bvi | My role contributes to the overall delivery of the service provided at sunbeams Day Nursery as I stick to the company’s policies and procedures, ensuring that every child and member of staff is safe and happy in their environment. | Bvii | a) | When following best practice within my work role the quality of the service provided would be outstanding as every child would be happy, content and free of harm in their environment, due to me following the company’s policies and procedures.
| | b) | When not carrying out the requirements of my work role, the quality of the service provided would not be satisfactory as children and staff would be in danger as I would not be following the company’s policies and procedures which are put forward to ensure the safety and happiness of every child and staff member. | Bviii | My own work must be influenced by National factors such as Codes of Practice, National Occupational Standards, Legislation and Government Initiatives because | Bix | a) | Two representative bodies which influence my area of work are the National Day Nursery Association and Ofsted. | | b) | The National Day Nursery Association’s goal is to promote quality in early years care and education for the benefit of children, their families and the local community. They do this by providing their members with information, training and support so that they (the members) can give the best possible care to young children. Ofsted inspect and regulate services which care for children and young people, and those providing education and skills for learners of all ages. The aim of their work is to promote improvement and value for money in the services they inspect and regulate, so that children and young people, parents and cares, adult learners and employees benefit. |
Task C
My Career Pathway:-
2013: After qualifying the Level 3 Diploma through YMCA Training and Sunbeams Day Nursery, I shall use websites such as, www.sentrain.net or www.ukopencollege.co.uk, to apply for a Special Needs Level 2 courses.
2014: Post Qualification of the Level 3 Diploma in Children and Young People’s Workforce and the Special Needs Level 2 course, I shall work within a childcare setting for a further two years; either at Sunbeams Day Nursery, or after applying for jobs within the NHS nurseries or local day nurseries.
2012: I shall gain a Level 3 Diploma in Children and Young People’s Workforce using the facilities, resources and guidance available at YMCA Training and through a work placement within Sunbeams Day Nursery.
2017: After passing the foundation degree in ‘Healthcare Play Specialism’, I must visit the website www.hpset.org.uk to register with the Hospital Play Staff Education Trust in order to gain a licence to practice.
2015: Using www.nhscareers.nhs.uk as guidance, apply for a Foundation Degree in Healthcare Play Specialism. After acceptance, complete any given tasks and work placements needed.
2017: After gaining a Level 3 Diploma in Children and Young People’s Workforce, Level 2 Special Education course and a Foundation Degree in Healthcare Play Specialism, and registering with the Hospital Play Staff Education Trust, I will then apply for Hospital Play Specialist positions within the NHS and hospices within my city of residence.
TASK D
Ai | I could use websites such as www.directgov.com or www.ndna.org.uk, talking to work colleagues and reading relevant books or newspaper articles. | Aii | a) | Holiday and sick pay, maternity/paternity leave and the working conditions within your employment. | | b) | The banning of unfair treatment and help to achieve equal opportunities within the workplace, and for the employee to be given a written statement of particulars of employment by the employer no later than two months into the employment. | Aiii | Employment law exists so that there is no exploitation, bullying/discrimination of employees, and to protect the employer. | TASK B | Bi | (describe the terms and conditions of your employment as set out in your …show more content…
contract of employment or employment agreement) | Bii | The information which needs to be shown on your pay slip/statement is as follows; | | ------ | A ‘personal information’ section, which shows information such as my name and home address, so that even if I were to be on long-term sick leave, I would still be able to receive my pay slip. My tax code and national insurance number, so that my employer knows how much tax and national insurance contributions to deduct from my pay.A ‘payment’ section, which shows the actual payment of my pay I would receive before any tax, pension and national insurance contribution deductions. This part also shows how my pay is calculated, and any bonuses I have earned.A ‘deductions’ section, which shows any deductions which has been taken from your pay, such as tax, pensions, national insurance deductions, trade union subscriptions, ect. A ‘year to date’ section which shows how much I have been paid so far in that specific financial year.A ‘net pay’ section, which shows how much pay I have left to ‘take home’ with me. | Biii | Two changes in which I would have to inform my employer of is my home address and contact numbers. | Biv | If I wanted to raise a grievance at work, I would first, if applicable, raise my grievance to the Senior Nursery Nurse within the room which I am in, who would then try to resolve the issue. If the issue cannot be resolved, I would then raise my grievance to my manager(s), where the issue would be investigated fully, and tried to be resolved. I would then receive a decision regarding my issue, within the following ten working days. If I am not happy with the decision made, I have the right to appeal to the Director or Sunbeams Day Nursery within five working days. I would then be invited for a further meeting with the Director and a more senior manager than who attended the first meeting, unless the most senior manager attended the previous meeting. Following this appeal meeting, I would be informed of the final decision, in writing, normally within ten working days. | Bv | 1) | Data Protection – The company computers are password protected, so only certain members of staff have access to them. If I were to use the company’s computers, I would not be allowed to use it for personal use such as, email (unless it is a company email/matter), or social networking sites. Also, all personal details and information of staff and customers/clients are stored within locked filing cabinets within the company office. | | 2) | Grievance – if I feel dissatisfied with any matter relating to my employment I have the right to raise a formal or informal grievance.
I should first raise the matter with the senior nursery nurse within the room I am situated in. If the issue is not resolved, I should then raise the matter to my manager(s), fully explaining the nature and extent of my grievance. I would then be invited to a meeting at a reasonable time and location, at which my grievance would be fully investigated. I would then be notified of the decision of the meeting in writing within ten working days of my meeting, which includes my right to appeal against the decision.
If I then wish to appeal against the decision, I must inform the director of Sunbeams Day Nursery within five working days. I would then be invited to a meeting with the director, and the company would be represented with the most senior manager, unless they were already present at the previous meeting. Following the appeal meeting, I would be informed of the final decision, normally within ten working days, which will be confirmed in writing. …show more content…
| | 3) | Conflict management – the company deals with problems as they arise, and encourage members of staff to communicate with one another in order to resolve minor issues. However, the company does not tolerate any form of abuse, mentally or physically, to a member of staff or customer/client. If a member of staff has the right to raise an issue with the manager following the grievance or whistle blowing procedures, all of which is said in confidence. | | 4) | Anti-Discriminatory practice – the company ensures that they are not biased, and supports equal opportunities. This means that they do not discriminate against a member of staff, customer/client or member of the public due to age, race, gender and religion. An example of this is on the application forms, where they do not ask for the date of birth of an applicant, nor do they ask for that person’s gender. If a member of staff or customer/client discriminates against another member of staff or customer/client they will be dealt with immediately and professionally, with the disciplinary procedure for members of staff. | | 5) | Health & Safety – I must not take any action which could threaten the health and safety of myself, other employees, customers/clients or members of the public. I must wear the protective clothing and other equipment which is issued for my protection. I should also report all accidents and injuries at work, no matter how minor, in the accident book which is located in the office. I must not take any hot water/beverages into the children’s surroundings. If I am cut, the wound must be covered with a first-aid dressing. I must not take any drugs or alcohol during working hours, as it may impair the safe and efficient running of the business and/or the health and safety of my co-workers. Jewellery must be kept to a minimum, with no long necklaces, large earrings or dangling bracelets being worn. All hair must be kept neat and tied back if possible. Also, all work areas and surfaces must be kept clean and tidy at all times so that the customers/clients and members of staff are not at risk of injuring themselves. | | 6) | Confidentiality – all information that has been given to me during my employment, relating to the business, staff, data, or customers/clients, shall be confidential and shall not be disclosed to any person unless given written consent, otherwise my employment will be terminated at Sunbeams Day Nursery.
| | 7) | Whistleblowing – if I believe that the company is involved in any form of wrongdoing such as committing a criminal offence, endangering the health and safety of an individual or concealing any information regarding the above, I should report my concerns to the director of Sunbeams Day Nursery, who will treat the matter with confidence. If I do not want to take the matter to the director, I could go to an appropriate organisation or body. | Bvi | My role contributes to the overall delivery of the service provided at sunbeams Day Nursery as I stick to the company’s policies and procedures, ensuring that every child and member of staff is safe and happy in their environment. | Bvii | a) | When following best practice within my work role the quality of the service provided would be outstanding as every child would be happy, content and free of harm in their environment, due to me following the company’s policies and procedures.
| | b) | When not carrying out the requirements of my work role, the quality of the service provided would not be satisfactory as children and staff would be in danger as I would not be following the company’s policies and procedures which are put forward to ensure the safety and happiness of every child and staff member. | Bviii | My own work must be influenced by National factors such as Codes of Practice, National Occupational Standards, Legislation and Government Initiatives because | Bix | a) | Two representative bodies which influence my area of work are the National Day Nursery Association and Ofsted. | | b) | The National Day Nursery Association’s goal is to promote quality in early years care and education for the benefit of children, their families and the local community. They do this by providing their members with information, training and support so that they (the members) can give the best possible care to young children. Ofsted inspect and regulate services which care for children and young people, and those providing education and skills for learners of all ages. The aim of their work is to promote improvement and value for money in the services they inspect and regulate, so that children and young people, parents and cares, adult learners and employees benefit. |
Task C
My Career Pathway:-
2013: After qualifying the Level 3 Diploma through YMCA Training and Sunbeams Day Nursery, I shall use websites such as, www.sentrain.net or www.ukopencollege.co.uk, to apply for a Special Needs Level 2 courses.
2014: Post Qualification of the Level 3 Diploma in Children and Young People’s Workforce and the Special Needs Level 2 course, I shall work within a childcare setting for a further two years; either at Sunbeams Day Nursery, or after applying for jobs within the NHS nurseries or local day nurseries.
2012: I shall gain a Level 3 Diploma in Children and Young People’s Workforce using the facilities, resources and guidance available at YMCA Training and through a work placement within Sunbeams Day Nursery.
2017: After passing the foundation degree in ‘Healthcare Play Specialism’, I must visit the website www.hpset.org.uk to register with the Hospital Play Staff Education Trust in order to gain a licence to practice.
2015: Using www.nhscareers.nhs.uk as guidance, apply for a Foundation Degree in Healthcare Play Specialism. After acceptance, complete any given tasks and work placements needed.
2017: After gaining a Level 3 Diploma in Children and Young People’s Workforce, Level 2 Special Education course and a Foundation Degree in Healthcare Play Specialism, and registering with the Hospital Play Staff Education Trust, I will then apply for Hospital Play Specialist positions within the NHS and hospices within my city of residence.
TASK D