The organisation is influenced by an number of factors in the external environment namely, economic,socio-cultural forces, political forces, ecologicalforces, labour unions, competitors and customers.
Firstly the socio-cultural environment is concerned with the society's attitudes and cultural values. When the organisation conducts its business it will need to do so in a way that respects and bears in mind the fact that the soci-cultural environment is characterised by different people and therefore it has to conduct it business in a way that respects and accomdates this environment. Failure to do so can result in bad publicity, losses and even the folding up of the business due to public pressure.
The organisation due to new trends in the socio-cultural environment are creating a different type of consumer and thus a need for different products, different services and consequently different strategies for its conduct. In a nutshell, the organisation has to conduct its business in a way that is adaptable to socio-cultural changes and environments.
The technological environment also has a bearing on the conduct of the organisation. Technological changes affects many aspects of society and the organisation. The effects