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Discussion Forum Essay
| NSB020 Assignment 2 | Discussion Forum Essay | | | |

Contents Page
Contents page………………………………………………………………………………pg.1
Discussion Forum Essay………………………………………………………………pg. 2- 8
References……………………………………………………………………………..pg. 9-12
Appendix 1: Toolkit Strategies……………………………………………………….pg. 13-16
Appendix 2A: Reflection - Patient Centred Care……………………………………….pg. 17
Appendix 2B: Reflection - Hostility in the Workforce………………………………....pg. 18
Appendix 2C: Reflection - Delegation….………………………………………………pg. 19

There are many issues associated with the transition from graduate registered nurse into practicing registered nurse. Recent studies have found the phase to be a stressful period for many graduates the main challenges were fitting into social groups, delegation, hostility and patient-centred care (Rush et al, 2013); (Feng & Tsai 2012). However, research has shown that with appropriate education, guidance and support the transition can create better staff and patient satisfaction, resulting in lower turnover rates (Orsini, 2005). This research highlights the need to develop appropriate pathways and evidence-based management for new graduate nurses. This essay will endeavour to outline the evidence-based practice for the management of patient-centred care and hostility in the workforce, in conjunction with the transitioning to registered nurse phase. It will be centralised around class discussion forums and how they impacted personally (Appendix 2A, 2B, 2C) in order to applicably manage future situations.
Patient-centred care is a fundamental issue which was discussed at great length during one of the forums (Appendix 2A). It seemed most students had their own opinion already formed about patient-centred care and in turn their own experiences. It was a topic which I felt needed further understanding due to a lack of consistency with student viewpoints and due to it being an ill managed issue within healthcare services. A recent study examining the



References: Chan, E., Jones, A., Fung, S., & Wu, S. (2012). Nurses perception of time availability in patient communication in Hong Kong. Journal of Clinical Nursing, 21(7), 1168-1177. Doi: 10.1111/j.1365-2702.2011.03841.x Cronin, C Feng, R., & Tsai, Y. (2012). Socialisation of new graduate nurses to practising nurses. Journal of Clinical Nursing, 21(13), 2064-2074. Doi:10.1111/j.1365-2702.2011.03992.x Flach, S., McCoy, K., Vaughn, T., Ward, M., Boots-Miler, B., Doebeling, B Growe, S. (2013). Bullying/Lateral Violence/ Horizontal Violence/ Distruptive Behavior in the workplace. Nevada Rnformation, 22(1), 6 Henderson S Hickson, J. (2013). New Nurses’ perceptions of hositilty and job satisfaction: magnet versus non-magnet. The Journal of Nursing Administration, 43(5), doi:10.1097/NNA.0b013e31828eebc9 Kelly, J Okougha, M. (2013). Promoting patient centred care through staff development. Nursing Standard, 27(34), 42-46 Orsini, C Stanley, K., Martin, M., Michel, Y., Welton, J., Nemeth, L. (2007). Examing lateral violence in the nursing workfoce. Issues Mental Health Nursing. 28(11), 1247-1265 Vessey, J., Demarco, R., Gaffney, D., & Budin, W West, E., Barron, D., & Reeves, R. (2005). Overcoming the barriers to patient-centred care: time, tools and training. Journal of Clinical Nursing, 14(4), 435-443. Doi:10.1111/j.1365-2702.2004.01091.x World Health Organisation

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