SYLLABUS
Course Credit Hours: 3.0
Class Meets: Online and runs from Thursday through Wednesday
Instructor: Marcia M. Dove
Office: FWB Campus Room 468 / Bldg. 4
Office Hours: Online Monday, Wednesday, Thursday and Friday 9:00 – 10:00 AM
Fort Walton Beach Campus - Tuesday 9:30 - 11:30 AM and
- Monday and Wednesday 4:30 -5:30 PM
Or call for an appointment
Office Phone: 850- 863-6572 Cell Phone: 850-830-1950
E-mail: mdove@uwf.edu (THE BEST WAY TO REACH ME)
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Course Description
This course provides students with a basic understanding of human resources in the hospitality industry. The employee turnover rate in this industry far exceeds that of any other industry; therefore …show more content…
Describe the EEOC, distinguish between EEO laws and affirmative action, and list major areas of EEO abuse and litigation. 2. Explain the importance of job analysis and describe how the results of job analysis are used in job descriptions and job specifications. 3. Explain and apply methods for forecasting labor demand, and identify the advantages and disadvantages of internal and external recruiting. 4. Describe the importance of the selection process, and identify the types of selection errors and biases managers must overcome when interviewing job applicants. 5. Explain the purpose of an orientation program, explain the importance of a socialization program, and distinguish between a general property orientation and a specific job