CJA/304
December 15, 2012
Effective Communication According to (Windle, n.d) there are three components of communication that breaks down the process of communication, verbal messages, nonverbal messages, and paraverbal messages. Verbal messages are simply the words we use to express ourselves in communication to others. Nonverbal messages are expressions in our body language and writing. Paraverbal messages are the component that involves sound and tone in expression of communication. All components are important in communication. Windle (n.d), states “In order to communicate effectively, we must use all three components to do two things: send clear, concise messages, and to correctly understand messages someone is sending to us by hearing.” The process of communication begins with the act of sending a message verbally, paraverbally, or nonverbally. The receiver perceives the sender based on expression in language of words use, sound, tone, and body language. Being effective in verbal messages must be clear, brief, and to the point. An organized speaker usually has control over their listener’s attention. Their language of communication is free from unnecessary communication that can lose control of the listener’s attention. Paraverbal messages should be appropriate in sound and tone. The ways we say something indicate our feelings, behavior, or mood. The Windle (n.d) website states paraverbal messages “Account for about 38% of what is perceived and understood by others. Include the tone, pitch, and pacing of our voice.” The component of paraverbal communication emphasized clearly monotone in sound usually means boredom or feeling down. Our tone or sound in voice is rapid and higher pitched, feeling excited or angry. Nonverbal messages are consider silent messages that are surfaced by our facial expressions, postures, and gestures. If we verbally say something and the expression on our face say the opposite, it sends a message to