Preview

Effects of Verbal Communication

Good Essays
Open Document
Open Document
1747 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Effects of Verbal Communication
Verbal Communication
Communication of all types can be found everywhere. It does not necessarily have to be spoken or oral, it can be found in verbal and nonverbal forms. This is especially true in the areas of the criminal justice system. Communications can be found in equipment, reports, phones, in roll call, or everyday operations. For police officers and other members of the criminal justice system, communication in some form or type can always be certain. It may be in the form of verbal communication, such as roll call, talking with the public, talking to peers, inmates, administration, or supervisors.
It is said that nearly 70 percent of one’s time is spent communicating (2009). Officers or those appointed by the department, talk to the media on a daily basis. Whether it is the television, the newspaper reporters, or the radio, it is on a daily basis.
For law enforcement officials there is the need to communicate with the press from time to time. This could be to talk about public affairs, providing information about a situation that the police are involved in, or to make announcements. It is common in most areas that law enforcement appoints a spokesperson for the department. This person chosen represents the community and the department, along with all officers. This person must have the intelligence and the ability to speak clearly and in a concise manner, and have the ability to understand questions if asked. He or she should have some clear understanding of what the media only needs to hear. One way to assure this is to him or her draft a statement, before making the announcement to the press. When drafting the announcement and when reading the announcement, the person should avoid using what is called police jargon or codes. Using such language can be confusing to the general public and may cause confusion with the press.
When talking to the press he or she should be able to avoid being distracted and should keep eye contact with those who he or she

You May Also Find These Documents Helpful

  • Satisfactory Essays

    The purpose of this paper is to discuss the communication process of the Logansport Police Department. To discuss the communication process it will discuss the climate of the organization as a whole and the strengths and weaknesses of the department’s communication process. The paper will discuss the management approach to the organization’s supervisors, managers, and executives contribute to or detract from effective communication within the department.…

    • 802 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    At local patrol posts, media releases are sent out to the area news outlets: i.e. local news channels, local newspapers, and local radio stations. When a fatal or sever crash or a major incident occurs in a patrol post’s area, a media release is sent out. The information is normally limited to the generic facts surrounding the situation. The media release is often sent out prior to the conclusion of the investigation and troopers may not be able to provide exact details based on possible pending charges or an ongoing case investigation. I have witnessed issues surrounding media…

    • 1616 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Detective Casey Case

    • 671 Words
    • 3 Pages

    Communication(s) refers to an organization; as where communication refers to the individual. In this case there was no communication with Detective Casey the individual; instead the departments focus was more on the act of communications with organizations such as the public and the media and informing them about the case. If I was in the position of Detective Casey’s commanding officer, I would recognize that one of my detectives has been through a traumatic event. Therefore, I as the commanding officer would personally make sure Detective Casey was being treated fairly by all who were handling his case and I would be in constant contact with him as…

    • 671 Words
    • 3 Pages
    Good Essays
  • Better Essays

    The training of police officers are rigid, exhaustive and provides opportunities to demonstrate leadership and criminal justice services to federal, state, municipal, and international agencies and partners (The FBI Academy, 2014). Bundled with these trainings include development of effective communication skills that will enable law enforcement officers to build a connection with the public, victims and colleagues. Since the work of police officers entail communicating with people of different background, preconceptions and attitudes, it is necessary that they adjust their communication practices (Barker, 2008). These practices can either be verbal or non-verbal communication. Verbal communication involves the use of spoken words and is a common form of communication, whereas, non-verbal includes not only words by gestures, facial expressions, posture, eye contact and body language.…

    • 1187 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Police officers deal with the public on a constant basis. Many times, police officers will have to address the public in a professional, staged appearance. Public announcements can be in person, often live in front of news cameras, or a written statement the press uses to publish in the print media, website, or news broadcast. High-profile cases, riots, or inmate suicides are reasons a corrections officer may need to provide an announcement to the press. Upon making a public announcement, it is important for the corrections officer to speak directly to the audience and keep sentences short to avoid confusing the audience (Wallace & Roberson, p. 71, 2009). Usually, when giving a public address announcement, the press will follow up the message with questions of their own to clarify the remarks, or in an attempt to get additional information if the message is too vague.…

    • 1999 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Wallace, Harvey, and Cliff Roberson. Written and Interpersonal Communication: Methods for Law Enforcement. Upper Saddle River, NJ: Pearson Prentice Hall, 2009. Print.…

    • 1542 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    In law enforcement it is critical for officers to be proficient in the art of communication both written and oral. All officers from a rookie to the head of command will find that a career in criminal justice demands a person “read, write, and understand what is written, as well as to orally transmit and receive information” (Wallace & Roberson, 2009). Communication has a flow of information that follows an informal and formal channel of communication. The informal way of communication would be talking to a group of friends in a lunchroom and a formal way of communication would be in a courtroom testimony. In order for an individual to…

    • 1843 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    A warning gunshot fired into the air, a verbal command to get down on the ground, and a sign plastered on a correctional facility wall that reads, ‘warning: you are under surveillance,’ all pertain to forms of communication. Communication engages individuals verbally and nonverbally. Verbal pertains to spoken words, and nonverbal pertains to written or actions performed. The topics of discussion for this essay involve describing how verbal and nonverbal communication effect aspects of police situation when addressing the public through the press, and its effect in a courtroom setting when a witness testifies under direct or indirect examination. An additional examination into the effects communication has within correction facilities as it pertains to employees, peers, and inmates. This essay will conclude by describing how communication affects employees, peers, and inmates in juvenile facilities.…

    • 2268 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Jim Glennon said it best: “For law enforcement professionals, communication skills are the most important of all skills necessary to succeed in your profession.” Law enforcement officers today are confronted with daily challenges and one of those challenges in effective communication (“Effective Criminal Justice Communication”). Communication is a vital tool for law enforcement to perform their jobs (“How Does Law Enforcement Communicate With Each Other,” 2012). Communication is used to speak with the public, relay information amongst themselves and to other agencies, screen suspects, to talk to dispatch and to request assistance (“How Does Law Enforcement Communicate With Each Other,” 2012). There is a solution out there ready to help us communicate effectively and proficiently for nearly every circumstance (Reyes, 2009).…

    • 1271 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    NVQ 5 Communication

    • 3317 Words
    • 14 Pages

    Verbal communication within the organisation includes, Team Meetings, handovers, telephone calls, staff supervision, line management and training events.…

    • 3317 Words
    • 14 Pages
    Powerful Essays
  • Good Essays

    corrections and ethics

    • 758 Words
    • 4 Pages

    Verbal communication consists of transmitting information orally. Verbal communication consists of the words a sender chooses to use for their message. An effective verbal communication message should be brief and organized. This type of verbal communication usually involves sharing information or the exchange of ideas between two people or with a group. Speaking is just one aspect of verbal communication. Verbal communication does not solely involve the sender transmitting the message to the receiver, but it also involves listening from the receiver and is able to give feedback to the sender as a confirmation that the message was clearly understood. In a criminal justice organization, “oral communication skills are necessary to talk with members of the general public, request assistance from other officers, advise suspects of their Miranda rights, and inform supervisors that certain actions have occurred.” (Wallace & Roberson, 2009). Being an officer requires a lot of verbal communication skills in order to fulfill some of the essential duties of working in law enforcement. An officer or a person who is the verbal communicator must have the right tone and catch the other recipient’s attention from the beginning of the conversation. When one is verbally communicating to any other individual, one must speak clearly, précised, direct eye contact and…

    • 758 Words
    • 4 Pages
    Good Essays
  • Better Essays

    There are many different accidents that may occur that law enforcement may encounter on a day to day bases. Officers must know how to react to these calls in order to effective communicate with others. Effective communication will allow an officer the know how to specifically get the help that he needs in order to complete the task with the correct tools. The police officer needs to be able to communicate with the accident victims, another officer, the department, or even the dispatcher. There are different types of accidents that may occur such as fire accidents, auto accidents, homicides, robberies and routine traffic stops just to name a few. The accidents that occur may have different procedures that have to occur in order for the accident to be effectively communicated between individuals.…

    • 1073 Words
    • 5 Pages
    Better Essays
  • Good Essays

    For the past twenty-four years, Deputy Karen J. Miller has work for the Harris County Sherriff’s Department. She worked on the beat for her first six months, than the rest of her career years at the Harris County Sherriff’s Community Store Front. The store front is a place where the deputies provide a safe environment for those who live, work or commute within the precincts. For the last three years, Deputy Miller’s job title has been “Media Liaison” officer. The role of a police liaison officer is to promote trust and understanding by assisting the community, police and media through the process of reducing and preventing crimes and maintaining community partnerships. She also strives to divert people from entering the criminal justice system. Deputy Miller is responsible for making consistent, periodic contact with assigned groups to stay informed about community concerns and unresolved issues. Her goal is to provide accurate information in a timely manner utilizing technology to improve communication between the office of the sheriff’s department, the media and the public. Deputy Miller’s daily activity entails sending emails, writing releases and reports to the local area paper (Northeast News). In Deputy Miller’s district reports, she gives information such as mug shots (if permitted), description about the incident, names of the people involved, the location, time and date. Deputy Miller thinks that new technologies, such as the internet are a good tool for law enforcement and the criminal justice system because more avenues have opened up because of the internet.…

    • 1192 Words
    • 5 Pages
    Good Essays
  • Good Essays

    References: Wallace, H., & Roberson, C. (2009). Written and Interpersonal Communication: Methods for Law Enforcement (4th edition). Upper Saddle River, NJ: Prentice-Hall.…

    • 1152 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    B. I feel angry when you cheat because I have to work hard for my grades. ("I" statement)…

    • 372 Words
    • 2 Pages
    Satisfactory Essays