Preview

EFQM

Satisfactory Essays
Open Document
Open Document
759 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
EFQM
Foro Europeo Escuela de Negocios de Navarra
Strategy Planing
Presented by: Eliana Rubio Vásquez
Presented For: Mikel Belascoain
2013
__________________________________________________________________

Measuring the Quality of Models: Malcom Baldrige Model and EFQM

In the 20th century, there were different trends in how manage a company in order to achieve best results and profitability in the business. At the end of this century, the focus of the enterprises had changed, no longer focusing just in the amount of sales so as to be mayors’ product yields but also the quality of products to satisfied customer needs. Today, there are many models and standards to measure quality; among these is the EFQM model (European Foundation for Quality Management), which is the framework for Europe and the Malcolm Baldrige is an award that recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. Is the EFQM model better than Beldrige model?
The Baldrige Award was created in 1987. This model was influenced by benchmarking movement, making a model which allowed each enterprise to measure its activities against a wide set of standardized criteria through which to compare, also help organization assess their improvement efforts and think in a strategically way, and help to strengthen U.S. competitiveness. According to Baldrige Award, the objectives of this award are: raise sufficient funds to establish an endowment which oversee the investment of endowment funds; review program accomplishments; disburse required fund to the National Institute of Standards and Technology (NIST); and review the plan and approve associated funds requirements for subsequent years (Brennan, 2013). The Baldrige Award is the only official recognition of the performance excellence of the U.S. organizations (public or private) given by the President of the United States. This award promotes mindfulness of performance excellence as an

You May Also Find These Documents Helpful

  • Good Essays

    There are many articles and testimonials that can be found on the web that can be useful in understanding the Baldrige Award model and its seven steps. Search the web and collect information on 2 of these companies to make an evaluation of their success, particularly in terms of quality and productivity, since receiving award.…

    • 691 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Busi 650-ILP Final

    • 3605 Words
    • 15 Pages

    Dinh Thai, H., Igel, B., & Laosirihongthong, T. (2010). Total quality management (TQM) strategy and organizational characteristics: Evidence from a recent WTO member. Total Quality Management & Business Excellence, 21(9), 931-951.…

    • 3605 Words
    • 15 Pages
    Best Essays
  • Good Essays

    The Malcolm Baldrige Award is a guide to achieve excellence in businesses. It is based on a system approach that draws a set of performance objectives for companies, allowing them to reach advanced and outstanding performance to better serve their numerous stakeholders on one hand, to enhance the general organizational effectiveness and efficiency on the other, as well as encourage and increase both the individual and organizational learning with the purpose to increase the overall satisfaction. The Malcolm Baldrige National Quality Award is held every year, it is honored by the presence of the President of the United States of America who presents the awards to organizations that successfully reveal outstanding quality and performance. It is given to organizations in different fields and sectors mainly: manufacturing, service and small businesses, education, health care and nonprofit organizations. The Awards are given annually to the top organizations that meet the outstanding requirements in seven areas of performance excellence, known as the Baldrige Criteria for Performance Excellence.…

    • 1004 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Week 3 article Summary

    • 845 Words
    • 3 Pages

    Quality management has been and is considered to be one of the major drivers of performance drivers in organizations. There have been many studies done to explore quality management and their relationship with performance. The purpose of these studies were to help managers and organizations implement effective quality management. Although there are contributing factors to quality management no single factor contributes to effective quality management. Also none of these contributing factors will improve or is guaranteed to improve performance in the organization.…

    • 845 Words
    • 3 Pages
    Good Essays
  • Better Essays

    References: Goetsch, D.L. & Davis, S.B. (2010). Quality management for organization excellence. Introduction to total quality (6th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.…

    • 1247 Words
    • 5 Pages
    Better Essays
  • Best Essays

    This paper will examine The Apollo Group, Inc. (University of Phoenix) Case Study 45 in several sections. The components of this paper are five-fold:…

    • 2626 Words
    • 11 Pages
    Best Essays
  • Satisfactory Essays

    According to Baldrige Excellence Framework website, “The Baldrige Criteria address all key areas of a running a successful education organization and are compatible with other performance improvement initiatives, such as School Improvement Planning, ISO 9000, Lean, and Six Sigma.” By Following Baldrige Excellence program or framework, education organization can organize and achieve their goals successfully. Baldrige framework can help managing different aspects such as leadership, strategy, customers, workforce, operations and finally measurement, analysis, and knowledge management.…

    • 76 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    Quality is now a large part of modern management philosophy. Before globalization took over the world and technological advances became vital for survival, competitive pressures were much lower, and companies were usually satisfied with focusing their efforts on ensuring quality in the production process only.…

    • 1879 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    The Baldridge Award

    • 586 Words
    • 3 Pages

    I plan to apply this model due to the type of organization the assessment pertains to. It requires more than leadership quality, as it is presumed in “Good to Great”. The Baldridge Award focuses on the Criteria of Performance Excellence, which is about high-performance and high-integrity within the organization.…

    • 586 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Life of an Immigrant

    • 1414 Words
    • 6 Pages

    During the time, of the end of the Civil War and the beginning of the First World War it was described as “the war between capital and labor”. It was filled with bloody violence and extensive property damage, a situation that continued well into the 20th century. The Jungle focuses on the life and times of recent immigrants to the United States from Eastern Europe. Upton Sinclair wrote his book “The Jungle” not only to speak for "the workingmen of America," the people to who he dedicated the book. Sinclair wrote the book in order to question the American capitalist system, and his intensions were to improve the lives of the workers and immigrants who suffered under capitalism by showing them what he considered to be the better path of socialism. Modern immigrant workers in the southwestern states are assigned to work in agricultural fields, or as common laborers on construction sites. They are expected to work long hours, and are often paid “under the table” in cash so that their employers can pay much lower than minimum wages. Many thought they had immigrated with great expectations, but had sadly come up short.…

    • 1414 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    "An article by Beecroft (1999) entitled "The role of quality in strategic management" discusses the significance of quality considerations in the development of effective strategic plan. One primary concern the author saw was the relationship between quality, short and long-term objectives, and bottom line profits. According to the author, "Conformance to design and customer requirements translates to quality, therefore higher conformance is higher quality. Higher quality results in lower costs and increases competitiveness, leading to an increase in sales and market share, more jobs and improved profitability" (p. 499). In relation to strategic planning and implementation, the consideration of quality as an overall dynamic for future success must be included in any given strategic plan. Regardless of the direction that is chosen for strategic planning, matters of quality must be taken into account to initiate widespread change and acceptance (Beecroft, 1999).…

    • 1170 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    The Role of Stakeholders

    • 890 Words
    • 4 Pages

    Quality management is an approach to managing a business that focuses not only on customers and profits, but also takes into consideration anyone who can influence the business to be more profitable. These might include employees, suppliers, investors, market analysts, government regulators and trade associations. These entities need to have a positive working relationship with one another and collaborate with each other to promote the business. Lack of collaboration between them can cause issues with the success of the business itself (Susienes & Vanegas, 2005). Quality management considers the actions of stakeholders to be very important in the overall success of the operation.…

    • 890 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Environmental Analysis Paper

    • 5338 Words
    • 22 Pages

    Denton, N. A. & Tolnay, S. E. (2002). American diversity: A demographic challenge for the twenty-first century. Albany, NY: State University of New York Press.…

    • 5338 Words
    • 22 Pages
    Good Essays
  • Powerful Essays

    Mcdonalds

    • 2157 Words
    • 9 Pages

    The EFQM Excellence Model is a practical tool to help organizations do this by measuring where they are on the path to excellence, helping them understand the gaps and then stimulating solutions. The EFQM Excellence Model is a non-prescriptive framework based on 9 criteria. Five of these are 'Enablers ' and four are 'Results '. The 'Enabler ' criteria cover what an…

    • 2157 Words
    • 9 Pages
    Powerful Essays
  • Best Essays

    Eadie, D.C., 2004. Putting a powerful tool to practice use; An application of strategic planning in the…

    • 4843 Words
    • 23 Pages
    Best Essays