Egypt Air Case Study

Egypt Air provides many services to their customers in order to attract, and make them familiar with these services. Egypt Air also provides special services like traveling with pets, expectant mothers, young travelers, special meals, special needs, baby care, and laundry services. To explain these services in a little more detail, I will state them each and what they consist of. First, if someone wants to travel with a pet, they need to make a request to the company. If they agree, the person should follow these rules: This person should bring a vaccination certificate to the company for making sure that this pet is not sick or doesn’t have any disease, Cats and dogs must be maximum 8 weeks old to make them travel, Passengers have to take
Children traveling alone without anyone 15 years or older like a parent or anyone with him will be unaccompanied children. There are some rules and regulations for unaccompanied children. These rules are as follow; Children under 2 years will not be accepted for traveling alone. Children over 2 and under 6 will be accepted if: Unaccompanied children form should be signed by a parent or a guardian, a guardian should deliver the child at the airport, after arrival, the name of the person in the form should be able to bring the child from the airport, More than one air host should take care of the child on the plane. Children over 6 and under 12 will be accepted if; Unaccompanied children form should be signed by a parent or a guardian. A guardian should deliver the child at the airport. After arrival, the name of the person in the form should be able to bring the child from the
The importance of cleaning these things that the towels, blankets, napkins, etc. are cleaned by this equipment and materials that’s why it is important for cleaning this material.

Policies and Procedures of the company
Egypt Air’s policies and procedures establish the responsibilities of all the employees who are working in the company. Within the rules of the company, every employee working in Egypt Air has his own limits that he cannot exceed. Important things like being on time, wearing the company’s uniform, doing the work you have to do and what you are told to do from your manager are things from the policy and procedures that an employee should follow them to let the company on its way to success and to make the customers happy and to fulfill their own needs.

Competitors, market share, and market position of the company

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The top 3 competitors of Egypt Air Company are: El Al Israel Airlines Ltd., Emirates, Air France-KLM