Preview

Eir Speaker Review

Good Essays
Open Document
Open Document
1642 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Eir Speaker Review
-------------------------------------------------
EIR Lecture - 2012
-------------------------------------------------
Mr. Albert Chew
[Author]
HMGT 3700
Dr. Josiam

Faculty, Staff and Students of the University of North Texas’ Department of Hospitality and Tourism Management had high expectations when they gathered at the Gateway on October 17th. Mr. Albert Chew, Chief Operating Officer for Freeman Company’s expo division, and the Department’s 37th Executive In Residence was not about to let us down. His presentation, “Good Choices: Three Keys to Success or Failure,” was to offer his perspective. I noticed that he offered neither his definition of success nor a ‘how to’ set of instructions. Both of these “omissions” made his presentation-and his presence-more meaningful to me-he gave us something to think about. In a job market that demands critical thinkers, this can set someone apart. He didn’t talk at us or tell us what we must do to be like him. In this, Mr. Chew conveyed a subtle, yet powerful, message of respect for his audience. What follows is my own perspective of his Three Keys, Choices and Consequences; Perspective, Perception and Communication; and Challenge. I will tie these Keys to what I found interesting and how they relate to my role as a future leader in the hospitality industry. First, Mr. Chew briefly outlined his personal background. Growing up next door to the Fort Worth Stockyards was likely more difficult than he described. A blue-collar upbringing guided his work ethic as he rapidly progressed through his bachelor’s degree at the University of Houston and his master’s degree at Texas Christian University. While studying, he worked as a carpet installer and with a civic improvement organization. Self-motivation lined his path from humble beginnings to the CEO’s desk—as he put it, “diverse experiences in various companies.” This is interesting not only as a story of someone pulling himself up by his bootstraps, but

You May Also Find These Documents Helpful

  • Powerful Essays

    Throughout history, men typically dominated societies. Men have always appeared to have more respect and rights than women, depending on certain civilizations. In societies like Egypt, men were frequently pharaohs and today, are considered to be great rulers. Women were often expected to take the job of motherhood in Egyptian society. Although this was their anticipated responsibility, women, usually upper class and royal, were still permitted to get an education, to possess property, own businesses, have a job and be involved in military control. Women could also rule as pharaoh, which was an infrequent occurrence but did sometimes happen. Hatshepsut, for example, is one of the few women who became a pronounced leader in the ancient world. Her father, Thutmose I, was her mentor and therefore led her to success. Through the teachings of her father and educational schooling, she was destined to be a great ruler from a very early age. She learned many important tactics of ruling from Thutmose and many similarities regarding the success of their reign could be distinguished. Besides the guidance she had, her vivid personality, ambition and creative ideas reflected in art, policies and architecture made her ruling successful as she strived to achieve ma ‘at and legitimize her power as a female ruler. Although Thutmose IV attempted to carve her out of history, these circumstances made Hatshepsut’s greatness possible, as she is known as the first great female ruler in history today.…

    • 2150 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Maya Angelou

    • 3060 Words
    • 13 Pages

    Leadership is essential for the success of a given group, society, or organization. Through leadership, a particular group of people is directed, mobilized, motivated, and encouraged to perform a given task. Leadership is among the roles of a manager. The manager in this case is a person charged with given responsibilities for the success of a given venture. At an individual level, one is supposed to manage his or her own life in an effective way to achieve a lifetime objective. Given that leadership is among the roles of a manager, it means that everyone should cultivate leadership qualities in all aspects of life. This can be done through several ways. One of them is by learning from reputable leaders of both the past and the present generation. The world has witnessed myriads of reputable leaders with profound influence on the community. Their utterances, Way of life, and formulas of handling situations is worthy emulating. As a result, one ought to assess the same and emulate their style of leadership. One area where leadership is essential is in the hospitality industry. Hospitality generally involves accommodating people at a given place. Accommodation in this case involves providing, comforting, guiding, and instructing people on the type of food, entertainment, and recreation facilities available for…

    • 3060 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    Plain Talk

    • 1081 Words
    • 5 Pages

    Ken’s small stint with large corporate America working for International Harvester in a research lab learned some very valuable bits of information that shaped his course of direction and development as future Fortune 500 company executive. Al Ellis his boss in the lab taught him some valuable lessons in that big business “extracts a measure of your individuality” and your hard work and skill you bring to the job would never be enough. Ken’s humble beginnings and lessons from his father instilled in him that team work and the individual was at the core of a successful company. Ken went on to prove his gut instincts by keeping things manageable even while you growing as a company.…

    • 1081 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Papa Johns

    • 658 Words
    • 3 Pages

    "From an early age, I always had role models in my life who drilled into me the importance of a strong work ethic and to always focus on what I do best. I grew up watching with admiration as my late father, Robert Schnatter, and my late grandfather, ‘Papaw' Ackerson, handled their business and respective legal careers with fierce determination. No matter how much they sometimes struggled, they never gave up, and that taught me a lot about business and life.…

    • 658 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Worsfold, P (1989) ‘Leadership and managerial effectiveness in the hospitality industry’, International Journal of Hospitality Management, 8(2), 145-155.…

    • 2456 Words
    • 10 Pages
    Best Essays
  • Satisfactory Essays

    Personal SWOT analysis

    • 847 Words
    • 3 Pages

    To be a successful leader in todays hospitality industry it is crucial for one to recognize their own strength and weaknesses, as well as opportunities and threats one may be facing. By being aware of these four characteristics, you can then use them to your own advantage in various ways. By understanding your strengths and opportunities you can be confident to use them more as a tool to get what you want. When you fully understand your weaknesses and threats you can focus on them to improve and develop them into strengths as well.…

    • 847 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    The hospitality industry is a very lucrative and rewarding career choice. Choosing a career in this field is not for the faint at heart. A career in this industry requires an individual that is ambitious, self-motivated, and has a charismatic personality. However, the hard work comes with many personal and financial rewards. Hospitality covers all careers that can come underneath the lodging, restaurants, event planning, theme parks, transportation, and tourism. However, this paper will go in depth explaining the role of general management, growth of employment, and human resource practices that should be used when hiring within the lodging and food and beverage industries.…

    • 1412 Words
    • 6 Pages
    Better Essays
  • Good Essays

    5 Step Recipe for Success

    • 1023 Words
    • 5 Pages

    “Every day, a framed poster of a mountain climber given to me by my daughter Trudy reminds me to ‘climb with care and confidence.’ I wholeheartedly believe in this philosophy, which is why in all my years in the restaurant business, I have never tried to overextend. I’m satisfied stepping from one plateau to the next, making sure we’re doing everything right before moving on. That way of thinking has allowed us to grow steadily into a 1.98 billion-dollar business with more than 1,240 restaurants, while responding to the needs of people around us. I know the best way to grow our business is to climb with care and confidence.”…

    • 1023 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    The Subway Story

    • 5528 Words
    • 23 Pages

    Prideaux, B., Moscardo, G. Laws, and E. 2006. Managing tourism and hospitality services: theory and international applications s. l.: CABI. ISBN 1845930126, 9781845930127…

    • 5528 Words
    • 23 Pages
    Satisfactory Essays
  • Good Essays

    “Our anniversary is one of hope, and, perhaps, not enough of labor.” Ralph Waldo Emerson addressed the 1837 incoming class of the Phi Beta Kappa Society. He spoke about how the American scholar should rely on oneself to make advancements and not be dependent on others. Emerson uses methods of argumentation, literary elements, and Romantic and Transcendental elements to convey the message of self-reliance.…

    • 838 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Franchise vs Joint Venture

    • 8301 Words
    • 34 Pages

    control whole estates of the pubs that are marginal, and where the actions, skills and…

    • 8301 Words
    • 34 Pages
    Powerful Essays
  • Powerful Essays

    Fantastic memories of 169 days living in America, almost six months working in Walt Disney World offers an unforgettable experience in my personal life and has great influence in my future professional life. Transferred from an elegant café in Grand Floridian Resort & Spa to a crazy busy character buffet restaurant in Contemporary Resort provides me an opportunity to work in hotels with different styles. At the macro level, it enlarges my theoretical knowledge of many aspects such as Organizational Culture, Human Resource Management, and Service Management. At the micro level, it offers me the chances to apply the theoretical knowledge into practices such as how to work effectively with my co-workers from all over the world (with diverse culture), how to deal with complain from the guests and how to create the surprising atmosphere by making magic moment for the guests. Being a seater in those two restaurants is not easy. Actually I have to do lots of side works such as preparing the crayon and coloring sheet for the kids, folding the napkin and placing the silver-wear in the right position of every table before the restaurant opens. When I greet the guests, I make a sincere smile to them and say “Hi, folks. How are you doing?” Sometimes when I see a guest with bad mood, I will praise her nice dress, his cool suit or talk to the kids with dramatic tone. Especially when I work in Chef Mickey’s buffet restaurant, on the way to the table, I have to introduce the five classic characters and every section of the buffet line to the guests. When we arrive at the table, I have to pull out at…

    • 7866 Words
    • 32 Pages
    Powerful Essays
  • Better Essays

    Purpose – This article aims to explore how understanding the challenges faced by companies’ attempts to create competitive advantage through their human resources and HRM practices can be enhanced by insights into the concept of strategic groups within industries. Based within the international hotel industry, this study identifies how strategic groups emerge in the analysis of HRM practices and approaches. It sheds light on the value of strategic groups as a way of readdressing the focus on firm and industry level analyses. Design/methodology/approach – Senior human resource executives and their teams across eight international hotel companies (IHCs) were interviewed in corporate and regional headquarters, with observations and the collection of company documentation complementing the interviews. Findings – The findings demonstrate that strategic groups emerge from analysis of the HRM practices and strategies used to develop hotel general managers (HGMs) as strategic human resources in the international hotel industry. The value of understanding industry structures and dynamics and intermediary levels of analysis are apparent where specific industries place occupational constraints on their managerial resources and limit the range of strategies and expansion modes companies can adopt. Research limitations/implications – This study indicates that further research on strategic groups will enhance the theoretical understanding of strategic…

    • 15475 Words
    • 62 Pages
    Better Essays
  • Good Essays

    Corrugated Box Industry

    • 645 Words
    • 3 Pages

    More than two decades ago, Larry’s grandfather loaned him the money to start the business and then handed over the barn on what has been the family’s Shenandoah Valley farm to serve as his first factory. Today, he operates from a 50,000 square-foot factory located near I-81 just a few miles from that old barn. The business allowed him to realize what had once seemed an almost impossible goal: He was making a good living without having to leave his close-knit extended family and rural roots. He also felt a sense of satisfaction at employing about 100 people, many of them neighbors. They were among the most hard-working, loyal workers you’d find anywhere. However, many of his original employees were now nearing retirement. Replacing those skilled workers was going to be difficult, he realized from experience. The area’s brightest and best young people were much more likely to move away in search of employment than their parents had been. Those who remained behind just didn’t seem to have the work ethic Larry had come to expect in his employees.…

    • 645 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Cement mill is the key equipment that smashes materials which have already been broken, Concrete Floor Grinders For Sale it is composed of a cylinder body, lining board, partition board, main bearing, feeding and discharging device as well as driving device. Cement mill is widely used in cement, silicate products, new building materials, refractory materials, fertilizers, ferrous and non-ferrous metal dressing, glass as well as ceramics industry. Cement mill can be classified into two categories: ordinary cement grinding machine and high yielding fine cement grinding machine. With it, all sorts of ores and other abrasive materials can be drily or wetly milled.…

    • 292 Words
    • 1 Page
    Satisfactory Essays