Emotional Intelligence leadership style
EI defined as the ability to process emotional information accurately and efficiently, EI has also been defined as an ability for recognizing one’s own feeling better than others, motivated ourselves and good in managing own emotions and relationships.
EI is about own feeling and being able to handle those feelings; being able to motivate ourselves to get jobs done, be creative and perform at our level best; be sensitive and able to handle relationships effectively. It appears from the concept that the four domains (self-awareness, self-regulation, self-motivation, empathy, and social skills) of emotional intelligence have a greater impact on healthcare organization’s …show more content…
There are two studies found that doctors’ EI positively correlated with patients’ trust, which in turn correlated with better patient follow-up, better doctor–patient relationships and increased satisfaction with both the doctor and hospital.
1. Palmer, B., Walls, M., Burgess, Z., & Stough, C. (2001). Emotional intelligence and effective leadership. Leadership & Organization Development Journal. Retrieved from http://www.emeraldinsight.com/doi/abs/10.1108/01437730110380174
2. Melita Prati, L., Douglas, C., Ferris, G. R., Ammeter, A. P., & Buckley, M. R. (2003). Emotional intelligence, leadership effectiveness, and team outcomes. The International Journal of Organizational Analysis. Retrieved from http://www.emeraldinsight.com/doi/abs/10.1108/eb028961
3. Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The leadership quarterly. Retrieved from