(A STUDY CONDUCTED FOR WNS)
PROJECT REPORT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS TWO YEAR POST GRADUATE DIPLOMA IN BUSINESS ADMINISTRATION
By
PREETI AGARWAL
Under the Guidance of
PROF. MANIKA
Mount Carmel Institute of Management Banglore 560 052
2010- 2012
Certificate
Certified that this dissertation is based on an original project study conducted by Ms. Preeti Agarwal under my guidance. She has attended all the required guidance sessions held. This project report has not formed a basis for the award of any other Degree/Diploma of any university or institution.
Guide
Prof Manika Girinath
Director
Rev. Sr Albina
Acknowledgement
I am extremely grateful to Sr. Albina Director, Mount Carmen Institute of Management Bangalore, and coordinator Mr. Michael Noronha for giving the encouragement and opportunity to conduct this project work. I will express my deep sense of gratitude to Professor, Mrs. Manika Girinath, for her able guidance and valuable suggestions.
I express my sincere gratitude to Ms. Brinda Gopal (Assistant Manager) HR in WNS Bangalore, for her valuable guidance and consistent support of all types through out the project work.
I am thankful to a number of respondents in the field for sharing their insight and experience with me.
Lastly I take this opportunity to thank my parents, friends and all others who have helped me in some way or the other in completing this project work successfully.
Declaration
I, hereby declare that this project report “A STUDY ON THE EXTENT OF EMPLOYEE ENGAGEMENT AT WNS” submitted to Mount Carmel Institute of Management for the award of a degree Master of Business Administration (MBA) record of original and independent work carried out by me in MBA.
Date: Preeti Agarwal
Place: Bangalore Mount Carmel Institute of Management