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Employee Retention

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Employee Retention
Employee Retention
Definition of Retention
According to Phillips and Connell (2003), Retention is the percentage of employees remaining in the organization. Based on Carsen (2002), Retention simply refers to how many of your current employees stick around over a given period of time.
Definition of Compensation According to Mondy and Noe (2005), Compensation is defined as a specific amount of rewards that are provided to employees in return for their services. According to Dessler and Tan (2009) employees’ compensation are all sorts of pay or rewards given to employees and arising from their employment. According to Deluca (1993), Compensation can be defined as pay, reward, remuneration, or salary and wage management.
Definition of Benefits An indirect reward contributes to an individual or to a group of employees for organizational membership is known as benefits (Lim and Mathis et al., 2010). According to Milkovich and Newman (1990), benefits refer to the part of the total compensation package which is provided to the employee in a whole or in partial payments from the employer. However, benefits often include retirement plans, travelling offers, health care insurance, tuition assistance, and other programs (Mathis and Jackson, 2003).

Retention Programs
Five Star Award
Recognition on team members who performs better in service and profitability and represented the spirit of cooperation in a team and expertise.
Excellence Award
The recognition of employee leadership, creativity, and distinguished to attempt in assisting customers.
Purple Promise Quality Award
Recognizes team who promotes quality culture by attaining great outcome by application of quality driven management tools.
Purpose Promise Award
Employees who perform great deliver customer service to either external or internal customers or making every FedEx experience outstanding.
Bravo Zulu Award
Reward employees for outstanding efforts and achievement.
Humanitarian Award
Members will be

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