Employee Suggestion System
MHRM (N) STAFF SUGGESTION SCHEME & WORK IMPROVEMENT TEAMS
1. INTRODUCTION 1.1. Every individual has creative talent and ability to make suggestions to improve the way his job is being done. Every individual takes an interest and pride in his work and is keen to make continuous improvements to the organization. He will find his job more meaningful and interesting when he is given the opportunity to make continuous improvements in his work. 1.2. The Staff Suggestion Scheme and Work Improvement Teams (WITS) are two effective mechanisms for creating an environment for every officer to contribute his ideas to help his organization progress. 2. DEFINITION AND SCOPE 2.1. Staff Suggestion Scheme 2.1.1. A Staff Suggestion Scheme can briefly be defined as a formal channel which encourages every employee to suggest ideas which may be helpful in solving or avoiding problems or improving work process or the work environment. Through the Suggestion Scheme, an employee can participate directly in the improvement of productivity in his organisation. An employee will find his job more meaningful and interesting when he participates in the decision making process involving his work. 2.1.2. The primary objective is to inculcate a value and culture of looking for continuous improvement and to contribute towards such improvements. Therefore, any idea initiated by an individual towards making continuous improvements to work procedures and processes, whether directly relating to the individual’s work or not, should be encouraged. 2.2. Work Improvement Teams (WITs) 2.2.1. A WIT is a group of employees of any grade from the same work area who meet regularly to solve problems and make work improvements in their own work area. A WIT may also be formed with members from different work groups but who are doing the same type of work. Work improvement means quality improvement. ‘Quality’ covers quality of management, service, procedures, outputs, inputs, personnel, teamwork, efficiency,
1. INTRODUCTION 1.1. Every individual has creative talent and ability to make suggestions to improve the way his job is being done. Every individual takes an interest and pride in his work and is keen to make continuous improvements to the organization. He will find his job more meaningful and interesting when he is given the opportunity to make continuous improvements in his work. 1.2. The Staff Suggestion Scheme and Work Improvement Teams (WITS) are two effective mechanisms for creating an environment for every officer to contribute his ideas to help his organization progress. 2. DEFINITION AND SCOPE 2.1. Staff Suggestion Scheme 2.1.1. A Staff Suggestion Scheme can briefly be defined as a formal channel which encourages every employee to suggest ideas which may be helpful in solving or avoiding problems or improving work process or the work environment. Through the Suggestion Scheme, an employee can participate directly in the improvement of productivity in his organisation. An employee will find his job more meaningful and interesting when he participates in the decision making process involving his work. 2.1.2. The primary objective is to inculcate a value and culture of looking for continuous improvement and to contribute towards such improvements. Therefore, any idea initiated by an individual towards making continuous improvements to work procedures and processes, whether directly relating to the individual’s work or not, should be encouraged. 2.2. Work Improvement Teams (WITs) 2.2.1. A WIT is a group of employees of any grade from the same work area who meet regularly to solve problems and make work improvements in their own work area. A WIT may also be formed with members from different work groups but who are doing the same type of work. Work improvement means quality improvement. ‘Quality’ covers quality of management, service, procedures, outputs, inputs, personnel, teamwork, efficiency,