Submitted by: Joanna B. Hercia
Year & Section: BSOA 1-3
Submitted to: Mrs. Jo-Anne Nuestro
Essential Parts of a Business Letter 1. Heading
The heading is the return address of the sender. Many companies use letterhead paper which displays their address and the logo; if you do not use letterhead paper, write the sender's address just below the date. 2. Date
Include the date that you have written or sent the letter just below the letterhead, or above the sender's address if you do not have letterhead paper. 3. Inside Address
This is the address that you are sending your letter to; make sure it is written as completely as possible, and includes titles and names if these are known. This is displayed on the left hand margin of the page, and positioned so that it shows through the window in an envelope. 4. Salutation
Begin the letter with a formal greeting, beginning with the word "Dear" and including the recipient's surname. Always use a title for a business letter, unless you are close friends with the recipient. Using Mr. or Ms. along with a last name is a very professional salutation. 5. Body
A business letter is rarely hand written, and depending on the style of letter you choose, paragraphs may be indented. Leave a blank line between paragraphs, as well as between the body of the letter and the salutation. A line should also be left between the body of the letter and the close. Write in professional language, avoiding slang, swearing and colloquialism. Keep a friendly tone, even if you are delivering bad news. It is good practice to use the final paragraph to detail any actions that you require the recipients to undertake. 6. Signature
Conclude the letter by writing "Yours Faithfully" if you have begun the letter with 'Dear Sir', and "Yours Sincerely" if the salutation addresses the recipient by name. Below the space for your signature, write your full name and title. You may wish to include direct