• Communication
• Groups and Teams
• Leadership
In this report, we examine the effectiveness of Face to Face Communication (FTFC) versus Computer Mediated Communication (CMC), and the problems encountered through the utilisation of the virtual medium including efficiency of the feedback system, loss of personal focus and other emergent issues. It includes personal reflections on attitudes and perceptions, as well as group performance and strategies adopted in the second Simulation in order to create a more positive team experience. Theories which relate to interpersonal communication have also been integrated in the report to illustrate its relation to certain situations encountered during the Simulation.
Additionally, we provide a multifaceted analysis on the notion of team cohesiveness and how it attributes to better performance outcomes. An overview on the different intragroup conflicts encountered in the Simulation has been included, examining the positive and negative impact that conflict had on team experience and performance, and how mutual agreements were reached through the compromising of personal and team goals.
Finally, we conclude the report with an analysis of the different leadership styles including directive and empowerment. In our case, a consensus system was agreed upon, which granted equal authority for decision-making. The report also includes a copy of the team contract which briefly outlines our approach to problems and policies for decision-making.