Example 1
Which statement best describes the relationship between strategy and organizational structure?
A) Structure is determined by the organization’s strategy
B) Decisions about structure and strategy are independent
C) Strategy is determined by organization structure
D) Strategy is constrained by organizational structure
Example 2
Julie smiles and is polite to a customer at her checkout, even though she really deeply dislikes this customer. What is the term used to explain the disparity between the emotion Julie displays and the emotions she is actually experiencing?
A) affect intensity
B) negative affect
C) positivity offset
D) emotional dissonance
Example 3
Keara thinks a lot about the people she works with. She is very much concerned about helping those who had helped her in the past. Which of the following statements best describes Keara's personality?
A) She has a high level of narcissism.
B) She has a high level of other-orientation.
C) She has a high level of self-monitoring.
D) She has a high level of Machiavellianism.
Example 4
Performance is likely to be best in a team where:
A) There is harmony and no conflict
B) Where there is a lot of conflict
C) Where there is a balanced level of conflict
D) The team has a lot of expertise
Example 5
Which of the following answer choices is the best definition of attitude?
A) Attitudes indicate how one will react to a given event.
B) Attitudes are the yardstick by which one measures ones actions.
C) Attitudes are the emotional part of an evaluation of a person, object, or event.
D) Attitudes are evaluative statements of what one believes about something or someone.
E) Attitudes are a measure of how the worth of an object, person or event is evaluated.