explain how to adapt communication needs of adults
Unit 1:
Communication and Professional
Relationships with Children,
Young People and Adults
Unit code:
F/601/3327
QCF Level 3:
Specialist
Credit value:
2
Guided learning hours: 10
Unit aim
This unit provides the knowledge and understanding which underpins effective communication and professional relationships with children, young people and adults Unit introduction
Successful relationships have a positive effect on learning and behaviour. Being listened to and responded to by trusting adults encourages active engagement by children and young people and supports the development of curiosity, creativity and resilience, which are key characteristics of effective learning. Adults who demonstrate mutual respect, collaboration and negotiation are positive role models who have a significant impact on the behaviour of children and young people.
Integral to building and maintaining positive relationships are effective communication skills. It is also essential for those working in support roles in schools to know the legislation and policies and procedures for confidentiality and sharing information. This unit provides the essential knowledge and understanding required for working in support roles in schools.
Learners will examine the principles of building positive relationships with children, young people and adults. This includes considering reasons why effective communication is important and the effect of social, professional and cultural contexts on communication. Communication difficulties are examined and learners find out how to adapt communication to meet individual needs including how to deal with disagreements with children, young people and adults are studied.
The legislation, policies and procedures relating to confidentiality are examined and why children, young people and adults need reassurance about confidentiality are studied. Learners will also consider situations where confidentiality must be
Communication and Professional
Relationships with Children,
Young People and Adults
Unit code:
F/601/3327
QCF Level 3:
Specialist
Credit value:
2
Guided learning hours: 10
Unit aim
This unit provides the knowledge and understanding which underpins effective communication and professional relationships with children, young people and adults Unit introduction
Successful relationships have a positive effect on learning and behaviour. Being listened to and responded to by trusting adults encourages active engagement by children and young people and supports the development of curiosity, creativity and resilience, which are key characteristics of effective learning. Adults who demonstrate mutual respect, collaboration and negotiation are positive role models who have a significant impact on the behaviour of children and young people.
Integral to building and maintaining positive relationships are effective communication skills. It is also essential for those working in support roles in schools to know the legislation and policies and procedures for confidentiality and sharing information. This unit provides the essential knowledge and understanding required for working in support roles in schools.
Learners will examine the principles of building positive relationships with children, young people and adults. This includes considering reasons why effective communication is important and the effect of social, professional and cultural contexts on communication. Communication difficulties are examined and learners find out how to adapt communication to meet individual needs including how to deal with disagreements with children, young people and adults are studied.
The legislation, policies and procedures relating to confidentiality are examined and why children, young people and adults need reassurance about confidentiality are studied. Learners will also consider situations where confidentiality must be