They are deaf and may have to use hearing aids. When communicating a Professional should then make their body in a position that is important. A professional should make sure they are facing the person and they can see their mouth.
A person should speak clearly, slowly and distinctly –a Professional should not shout as this might distort communication and make it harder to lip read
A professional should ensure they have the Service Users' attention before they start talking. A professional could start the conversation by saying the client's name or tapping their arm.
A Professional should avoid long, complex sentences. Keep the sentences short and clear and easy to understand.
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The person may not speak English. In which case a language and cultural interpreter should be present at the meetings who specialises in the chosen language . Also printed material should be made in the chosen language.
The person may have lost their voice box due to a medical condition. In which case a range of communication methods and aids that support individuals to communicate should be used. This could include writing, sign language, and speech aids can be used.
For all the above Visual aids can support communication and make things easier to understand. They can be used in different ways to support people with various disabilities.
For example :
use white boards to communicate with someone with a hearing impairment
use images of food instead of a written menu
make a calendar with pictures for different tasks such as a doctor’s appointment or a day trip out
make a flip book with common phrases, emotions or objects on as a pocket reference for people with a hearing