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Flight Centre

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Flight Centre
My work will be based on Flight Centre travel agent and I will be talking about their products and services, how they work, the importance of the technology for the company, how they advertise their services and about the company’s competitors.
Flight Centre Travel Group is an Australian based international travel company, founded by Graham Turner in 1981. In 1982 they opened their first store in Sidney, today they have about 689 Flight Centre stores in Australia and about 2000 overseas stores across 11 countries, Which are New Zealand, the UK, South Africa, Canada, the USA (where it is spelt Flight Center), India (where it is known as Flight Shop), Singapore, China, Hong Kong and Dubai. The Flight Centre brand includes specialist business travel consultants focused on business travel for small to medium enterprises with infrequent travel needs and a group travel consultants focused on managing all aspects of travel including car hire with companies such as Avis, EuropCar, Hertz, they work closely with hotels, they do holiday packages to a lot of countries in the 5 different continents including luxury holidays, first class to economic flights, cruises, ski holidays, sport holidays last minute hotel deals, travel insurance, coach tours, besides flights they also have rail companies such as BritRail, AmTrack, Blue Rail that travel to Australia and other countries, they also provide travel with The UK train etc., they help with visas, traveller's cheques, frequent flyer points redemption and they also have their travel shop where they sell books, maps, electronics and luggage & bags.
Importance of technology
Although Flight Centre has lots of travel agents around different countries, they still relay on internet and their website to promote their product and services, to sell their holidays, hotel rooms and extras such as car hire and travel insurance. With the new computer, reservations and online booking systems Flight centre is able to provide different methods

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