Theoretical review
1. What is communication? a. Verbal communication b. Non-verbal communication c. Interpersonal communication d. Organizational communication 2. Types of organizational communication:- a. Formal b. Informal
3. Types of formal communication
4. Types of informal communication
5. Advantages and disadvantages of formal communication
6. Advantages and disadvantages of informal communication
7. Conclusion
What is communication?
Communication is a two-way process of reaching mutual understanding, in which participants not only exchange information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management an organization cannot operate without communication between levels, departments and employees. Communication contains verbal and non-verbal communication.
Verbal communication refers to the use of sounds and language to convey a message. It serves as a vehicle for expressing desires, ideas and concepts and is vital to the processes of learning and teaching. In combination with nonverbal forms of communication, verbal communication acts as the primary tool for expression between two or more people. Verbal communication has many purposes, but its main function is relaying a message to one or more recipients. It encompasses everything from simple one-syllable sounds to complex discussions and relies on both language and emotion to produce the desired effect. Verbal communication can be used to inform, inquire, argue and discuss topics of all kinds. It is important to teaching and learning, as well as forming bonds and building relationships with other people. Although all species communicate, language itself is a purely human thing that allows for more visibility than the communication