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Four Crisis Counseling Skills: Facilitative Listening

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Four Crisis Counseling Skills: Facilitative Listening
The way a counselor interacts with their client during a crisis can negatively or positively their client. It is import for a counselor to have a broad understanding of Crisis Counseling skills to be the most effective in helping their clients. During a crisis, it is common for an individual to feel that no one understands what they are experiencing (James & Gilliland, 2017). The four Crisis Counseling Skills I selected are Facilitative Listening, Catharsis, Empathy, and Paraphrasing.
Facilitative Listening
This is such an important counseling skill to perfect. Facilitative listening conveys an understanding of the crisis, both the facts and the emotions, to the client (James & Gilliland, 2017). I believe that before I can event begin to attempt to paraphrase, restatement, empathize, summarize, or even ask questions, I have listen and observe my client to understand their situation. Listening encompasses four steps, (1) Open-ended questions, (2) Restatement and summary clarification, (3) Owning feelings and (4) Facilitative listening. These components must be accurately utilized. One of the ways to turn a client off, is if the client feels the counselor is not present with them (Laureate Education, 2010). …show more content…
Not that you feel sorry for them, which is not a bad thing. This is important to differentiate. Empathy can help establish a stronger client-therapist relationship. It also helps build trust with the client. According to Rogers (1977), the most effective helper is one who can provide three necessary and sufficient conditions for client growth. These conditions he named empathy, genuineness, and acceptance (James & Gilliland,
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