Gcom 123 Final Study Guide
Study Guide for GCOM 123 Final Exam
Fundamentals of Communication
Chapter 1: Competent Communication
What are the most common myths about communication?
1. Communication is the cure all2. Communicating is just common sense3. Communication quantity equals quality
Explain the differences between the three models of communication: linear, interactive, and transactional. linear: one way, sender sends a message through a channel to a receiver in an atmosphere of noise interactive: back and forth; different from linear because it has feedback, also the different fields of experience of people effects this model transactional: says that everyone is a sender and a receiver
Define the basic communication elements contained in the communication models(channel, sender, receiver, message, encode, decode, context, fields of experience, noise, and feedback)
Sender: persons sending the message
Message: what the senders wants the receiver to get
Receiver: person getting the message
Channel: Medium a message is sent through
Encode: process of formulating a message
Decode: making sense of the message
Noise: interference with effective transmission and reception of a message
Physical: external, environmental distractions ex. startling sounds
Physiological: biological influences ex. sweaty palms, pounding heart
Psychological: preconceptions, biases, and assumptions
Semantic noise: reflected in word choice that is confusing or distracting
Feedback: the receiver's verbal and nonverbal response to the message
(not found in the linear model) fields of experience
: include our cultural background, ethnicity, geographic location, extent of travel, and general personal experiences accumulated over a lifetime
Explain the two aspects of every message: Content and relationship.
Content:
what is actually being said or done Relationship: How the message defines or redefines the association between individuals
What differentiates a constructive
Fundamentals of Communication
Chapter 1: Competent Communication
What are the most common myths about communication?
1. Communication is the cure all2. Communicating is just common sense3. Communication quantity equals quality
Explain the differences between the three models of communication: linear, interactive, and transactional. linear: one way, sender sends a message through a channel to a receiver in an atmosphere of noise interactive: back and forth; different from linear because it has feedback, also the different fields of experience of people effects this model transactional: says that everyone is a sender and a receiver
Define the basic communication elements contained in the communication models(channel, sender, receiver, message, encode, decode, context, fields of experience, noise, and feedback)
Sender: persons sending the message
Message: what the senders wants the receiver to get
Receiver: person getting the message
Channel: Medium a message is sent through
Encode: process of formulating a message
Decode: making sense of the message
Noise: interference with effective transmission and reception of a message
Physical: external, environmental distractions ex. startling sounds
Physiological: biological influences ex. sweaty palms, pounding heart
Psychological: preconceptions, biases, and assumptions
Semantic noise: reflected in word choice that is confusing or distracting
Feedback: the receiver's verbal and nonverbal response to the message
(not found in the linear model) fields of experience
: include our cultural background, ethnicity, geographic location, extent of travel, and general personal experiences accumulated over a lifetime
Explain the two aspects of every message: Content and relationship.
Content:
what is actually being said or done Relationship: How the message defines or redefines the association between individuals
What differentiates a constructive