When discussing the multi-generational workforce it is important to outline the terms of reference.
The term generation can be defined as ‘a group of people or cohorts who share birth years and experiences as they move through time together’ (Kupperschmidt, 2000). According to Edmunds and Turner (2005) this definition indicates that generational units or cohorts tend to share a common outlook e.g. views, values and attitudes.
There are currently four generational cohorts within the workforce; See Table X: Generational Timetable
Motivational Theory:
To understand what motivates the workforce it is important to look at the relevant theories behind the issue. According to Agarwal (2010) the main theories can be categorised under