Workplace
Me, me, me
What’s up Doc?
"Be vewy vewy quiet, I'm hunting wabbits"
Agenda
- Presentation skit
- Generations in workplace: Boomers, Gen
Xers, Gen Yers
- Popular generational conflicts
- Class discussions
- Solutions from commentaries and researches
- Wrap up with takes away for the management
Warming up
What problems can you see from our play?
Generations at work
Characteristics of generations
Play the clip https://www.youtube.com/watch?v=V2k3Mx07B9I Characteristics of work environment that employees find rewarding (Cascio 2013)
Baby boomers (born in 19461964)
Xers (born in 1965-1976)
Yers (Born in 1977-1998)
privacy
control over their own schedules high quality colleagues
due process
opportunity to improve their marketable skills
flexible work arrangements
freedom of speech
exposure to decision makers
prospects for advancement
fairness
the chance to put their names on tangible results
recognition from the company and boss
clear areas of responsibility
a steady rate of advancement and promotion access to new experiences and challenges Three primary causes of conflict (Cascio 2013)
1.
Work ethic (different generations have different perceptions of what makes an employee dedicated),
2.
Organizational hierarchy (some members of younger generations bypassing the chain of command; some members of older generations believing that seniority special privileges),
3.
Managing change (some members of older generations are perceived as reluctant to change, while members of younger generations seem eager to try new ideas constantly).
Group discussions
1. What kind of generational conflicts do your organizations incur?
2. What do your companies do to deal with generational differences?
3. How important is it for organizations to have training and programs on generational conflicts?
4. Please share your experience about generational conflicts in the workplace that you have encountered in the past. How did