glo BUS
VANCITY “SLENT”
Sociocultural social enterprises fill gaps and there are many needs in the North America context, younger population in Vancouver area than other parts of NA, health and environmentally conscious (west coast mentality), well educated
Legal-political a credit union as an alternative to banks, different laws for credit unions than for banks, trade require different organizational form to support societal changes not met by bank type financial backing
Economic new business creation and entrepreneurial culture are needed for the future of the city and for a stronger local economy, banks are too risk averse
Natural environment major current issue is climate change
Technological very tech-savvy
Your Management Process
Planning: set objectives and how to accomplish them
Organizing: assign tasks, allocate resource, coordinate work activities
Leading: build enthusiasm, inspire to achieve goals
Controlling: measure performance, take action
The Role of Top Level Manager
interpersonal, informational, decisional roles activities: hours, pace, tasks, communication media relationships agenda setting: prioritization networking: build social capital (support and help others) skills: conceptual (higher), human, technical (lower) competencies: communication, teamwork, self-management, leadership, critical thinking, professionalism see PG 29-33
Chapter 13
5 criteria for useful information: timely: readiness high quality: used with confidence complete: current and up-to-date relevant: appropriate for the task understandable: clear
Quality Decisions need Good Information
Your Competencies: computer competency: use computer the their best advantage information competency: use technology to locate, retrieve, evaluate, organize and analyze information for decision making
Your Role as a Manager
Figure 13.3 The manager as an information-processing never center
POLC Applied - Advantages of IT
Sociocultural social enterprises fill gaps and there are many needs in the North America context, younger population in Vancouver area than other parts of NA, health and environmentally conscious (west coast mentality), well educated
Legal-political a credit union as an alternative to banks, different laws for credit unions than for banks, trade require different organizational form to support societal changes not met by bank type financial backing
Economic new business creation and entrepreneurial culture are needed for the future of the city and for a stronger local economy, banks are too risk averse
Natural environment major current issue is climate change
Technological very tech-savvy
Your Management Process
Planning: set objectives and how to accomplish them
Organizing: assign tasks, allocate resource, coordinate work activities
Leading: build enthusiasm, inspire to achieve goals
Controlling: measure performance, take action
The Role of Top Level Manager
interpersonal, informational, decisional roles activities: hours, pace, tasks, communication media relationships agenda setting: prioritization networking: build social capital (support and help others) skills: conceptual (higher), human, technical (lower) competencies: communication, teamwork, self-management, leadership, critical thinking, professionalism see PG 29-33
Chapter 13
5 criteria for useful information: timely: readiness high quality: used with confidence complete: current and up-to-date relevant: appropriate for the task understandable: clear
Quality Decisions need Good Information
Your Competencies: computer competency: use computer the their best advantage information competency: use technology to locate, retrieve, evaluate, organize and analyze information for decision making
Your Role as a Manager
Figure 13.3 The manager as an information-processing never center
POLC Applied - Advantages of IT