Graeter's Selection Requirements

1. If I were to write the job specifications for an entry-level, part-time employee, I would include multiple qualifications. The first would be an age requirement: 16+ years old and authorized to work in the United States. Additionally, the candidate must uphold high standards in both overall performance and food safety. Although a high school diploma would not be required, prior customer service experience would be preferred. Excellent communication skills and an outgoing, optimistic personality would be necessary. Finally, the candidate must be able to work well under high amounts of pressure.
2. The two types of teams that would be best to use in Graeter’s food production facilities are self-managed teams and cross-functional teams. Self-managed
teams are often more productive and innovative, leading them to produce the best results. Cross-functional teams could use their varying skills and expertise to decide the most effective way to fix potential problems. Since most self-managed teams are also cross-functional teams, the two types would coordinate well together.
3. If a union was established at Graeter’s, the experience of working at Graeter’s would hardly change. Graeter’s currently does a fantastic job protecting its employees. Offering many types of benefits, Graeter’s provides employees with life, medical, and disability insurance. Some Graeter’s employees already request certain salaries and Graeter’s fulfills their requests. Richard Graeter, CEO, says, “You’ve got to pay them well. It’s worth it, though…They can command the kind of salary they do because they bring the talent you need to navigate the waters. “Although Graeter’s seems to protect its employees well, they do ban certain behaviors which some employees may disagree with.