Group Communication in Health and Social Care

Group communication assessment
Our group communication scenario was based in a youth centre. I was a new youth worker and had to encourage members of the group to join in a game and make them enthusiastic about playing. How effective my communication skills were based on the group environment, my voice, my body language and effective listening skills. I managed to do all of these effectively and appropriately. Setting a good environment for the group was the task which I found easiest. I began the session by entering the room and closing the door behind, this was the first environmental barrier removed as it meant that there would be no interruptions from outside of the room. This was not something that was planned or discussed it was just common sense. The second barrier that had to be solved was the lighting in the room. The lights were off this was something that was planned to show that I understood examples of environmental barriers and knew how to overcome them. For me this was the easiest part of the assessment. We face environmental barriers when trying to communicate with people every day of our lives so over coming barriers was not something that needed to be practiced. I knew to shut the door when entering the room as outside students were changing from lesson to lesson. If the door was left open this would have interrupted the role play, as well as in our scenario if people felt that what was been said was been heard by others outside of the room this could make them feel uncomfortable. The light had to be turned on so that everyone could see each other’s body language and facial expressions. It is important for all members of the group to be able to see each other properly because it makes every member feel valued, as well as giving their words meaning. The atmosphere at the beginning of the exercise was described as “friendly”. With the scenario of working in a youth club creating a friendly atmosphere is essential for people to feel