Group Communication Memo Paper

Group Communication Memo
KXBCOM/230
October 20, 2013

Group Communication Memo
Dear Ms. Sanderson, I would like to extend my congratulations to you in regards to your new position here at Grayson Global, Inc. Your experience and expertise will be beneficial to the overall operations of our company; and we are glad to have you aboard. As you are aware, your new position as manager, will require you to be responsible for providing leadership skills to the employees you manage. In addition, to introducing new employees to their teammates. This can be a challenging task for someone that is not familiar with working in a collaborative environment. As your predecessor, I would like you to succeed to your fullest potential and
It is imperative to remember that no matter the position you hold, you are still an individual that is a part of a team that is dedicated to the success of this company. As employees, we are expected to follow the company’s rules & policies, and the organizational ethics that are implemented. With these rules, polices and ethics this company goes out of its way to make sure everyone that is employed (no matter how high or low a position may be) is treated with the same regard as the other.
Communication plays a vital role in each and every employee’s position at Grayson Global, Inc. Team communication “is defined as communication among a small group of people who share a common purpose, who feel sense of belonging to the group, and who exert influence on one another” (Beebe & Masterson, 2012). At Grayson Global, Inc. each manager is responsible for making sure their team is on task, follow company policies, rules & to try and avoid conflicts as much as possible. Believe it or not, communication barriers can be quite difficult to
In team meetings not every member will want to express an idea, there are always going to be some members that will try to dominate the conversation and others that will make non-verbal gestures that might annoy another member. As the manager, it is crucial to spot the differences, knowing how to defuse situations is just important. Instill in your team how listening skills are just as crucial as speaking correctly. “Active listening is an attempt to clarify & understand another’s thoughts and feelings” (Beebe & Masterson, 2012). With following these rules, your team communication will be productive. However, that does not mean that conflicts will not arise from time to time. There will be times when team members will not see eye to eye on a certain topic. What causes conflict mainly is “differences in perception, personality, information, culture, and power or influence” (Beebe & Masterson, 2012). In order to minimize conflict, Grayson Global, Inc. introduced “Groupthink which is a type of thinking that occurs when a group strives to minimize conflict, maximize cohesiveness, and reach a consensus without critically testing, analyzing and evaluating ideas” (Beebe & Masterson, 2012). This system has proven to have avoided conflicts, but just like anything else, it’s the individuals