An overview on the financial organization
Guaranty Trust Bank (GTB) is a notable Nigerian financial institution with a wide business coverage covering the whole of West Africa and the United Kingdom, its present asset base is worth over 1 trillion Naira which is equivalent to 629,000.00USD with shareholders’ funds of over 190 Billion Naira and employs over 5,000 people in Nigeria, Gambia, Ghana, Liberia, Sierra Leone and the United Kingdom.
The banks’ major duty is to provide full range of financial services to its wide range yet individual customers which include retail banking, loans and advances, money market activities and foreign exchange operation. With the bank’s tangible assets which include processes and technology to offer services to customers, these services include:
Online Banking: Guaranty Trust Bank was the first bank in Nigeria to introduce online banking which made it easy for customers to access and carry out financial transactions from any branch within the banks network.
GTConnect: it is a fully interactive service dealing center which allows customers to conduct about 90% of banking transaction by using their phone from any part of the world.
GTCrea8: This is a student package which allows undergraduates to take superior control of their finances and inspire financial self-control for the sake of their future.
E-branch: this allows customers to perform transactions electronically without any human intrusion.
Drive -Through Banking and GTBank on wheels: This service also allows customers to carry out financial transactions such as withdraw funds and make account enquiries.
Debit and Credit Card services: Guaranty Trust Bank issues a Naira denominated MasterCard, a unique product which can be used in over 210 countries worldwide to make payments and receive cash in the local currency of the country when the customer is out of Nigeria; customers are notified of their transactions via the banks SMS and