Gene Holley
MCNY
Instructor: Marsha Vincent
Hard Skills
1. Knowledge of latest Technologies: Managers need to know the latest cloud, big data, social, mobile and business intelligence. The new techniques will help me maintain cost and operating efficiencies in day to day operations.
2. Organization Structure: A manager needs to consider various factors that impact the entire organization. This will help me organize my team and also I can fine-tune resources, people, strategies, money, etc.
3. Accustomed to Changes: A successful manager has to be able to adapt to the changing need of the organization. This will help me organize and implement new strategies for the organization.
4. Customer Knowledge: A manager must understand the need of the customer. This will ensure loyalty and trust from the customer.
5. Planning Knowledge: Proper planning will help me achieve my organizations object and the object for me and my team.
Soft Skills
1. Leadership: A good manager must show good leadership in order for his team and organization to trust and his or her direction.
2. Listening: A good manager should be able to listen to his team and organization. This will help me to spot problems before they get out of hand.
3. Critical Thinking: A good manager must be able to evaluate and analyze problems. This will help me come up with effective and creative solutions.
4. Time Management: Managers must use their time wisely. This will help me to carry out my duties and my teams individual duties. This will help me to prioritize, delegate and properly manage my team.
5. Trustworthy: As a manager I am responsible for controlling sensitive information. With the organization putting their trust in me it makes somewhat easier for my team have trust in me to. It puts me in a position to be a buffer between my organization and team.