hcl hr project

A
Project Report on
TRAINING AND DEVELOPMENT at HCL TECHNOLOGIES LTD – BUSINESS SERVICES SUBMITTED IN PARTIAL FULFILLMENT FOR THE AWARD OF DEGREE OF
MASTER OF BUSINESS ADMINISTRATION

2010-11

Table of content
Executive summary………………………………………………………………..…8
Objectives of study………………………………………………………………….10
Significance and scope of the report………………………………………………11
Corporate overview………………………………………………………...………..12
HCL- A Snapshot……………………………………………………………………15
Leadership Credentials………………………………………………..……………17
Global Operations…………………………………………………………………..20
HR best practices…………………………………………………………………..24
HCL advantage……………………………………………………………………..29
What makes HCL different………………………………………………………..30
Introduction to Training and Development……………………………………….34
Nature of Training and Development…………………………………………..35
Objectives ………………………………………………………………………..37
Inputs of Training and Development……………………………………….…38
Benefits of Employee Training…………………………………………………44
Training process………………………………………………………………….47
Training and Development programs in HCL…………………………………...63
Reasons behind Training in BPOS…………………………………………..…64
Types of TRAINING IN HCL…………………………………………...…………65
Evaluation of Training in HCL…………………………………………………...69
Employees career related policies in HCL………………………………………77

Research Methodolgy………………………………………………………………79
Questionnaire………………………………………………………………………..82
Interpretations…………………………...…………………………………………..95
Findings………………………………………...…………………………….………97
Recommendations………………………………………………………………….100
References ………………………………………………………………………….103

LIST OF FIGURES

FIGURE NO. TITLE
PAGE NO
1
TRAINING PROCESS
47
2
STEPS IN DESIGNING A TRAINING PROGRAM
50
3
BENEFITS OF COMPUTER BASED TRAINING
52
4
BENEFITS OF BUSINESS GAMES
53
6
4 LEVELS OF EVALUATION
60

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