University of Phoenix
Health Care Communication
HCS 320
March 17, 2013
Communication is a basic, root function of living. Communication happens with words, without words, using symbols, gestures, sounds, and drawings. Sometimes getting the idea across to the receiver of the communication is a difficult task when there are communication barriers such as different languages, cognitive ability, and disability. Communication is an essential tool that needs constant use and refinement to be effective for the user and receiver. In this paper, the basic elements of communication, health care communication, consumer communication, and cultural differences in communication will be the topics of discussion.
How does effective communication incorporate the basic elements of communication?
Effective communication is achieved easily when the receiver of the information understands the idea being communicated. The first step of effective communication begins with the sender. The sender has to relay their idea to the receiver so that there is an understanding of the message. Achievement of sending the message occurs by using words, gestures, sounds, and drawings. The second step of effective communication is message delivery to the receiver. This occurs by conversation. Conversation can happen in multiple forms. Face-to-face, sound, and senses, and using current technology are forms of conversation. The third step of effective communication occurs with the receiver understanding and processing the information sent to them. Return conversation by the receiver indicates an understanding of the message or further need for explanation by the sender of the message.
How do the basic elements of effective communication differ from the basic rules of health care communication?
The basic elements of effective communication differ from the basic rules of health care communication with the addition of patient care. Communication with
References: Du Pre, A. (2005). Communicating About Health: Current Issues and Perspectives (2 ed.). [University of Phoenix eBook Library]. Retrieved from https://ecampus.phoenix.edu/content/eBookLibrary2/content/TOC.aspx?assetdataid=00209b6b-f19f-45df-b914-f4b86ea1b6d7&assetmetaid=00efa3a8-688b-410b-8926-3b00edcd518b