health and social care level 2 a&P
Lack of knowledge
Lack of knowledge is a barrier for a person who doesn't fully understand their basic rights to health care, like not knowing how to access health care when they are sick. For example: when phoning their GP surgery because they are not feeling well, and they don’t get an answer, or another alternative, this will result In that person not accessing health care, or calling the emergency services.
How to overcome this barrier
All health care staff has a duty to service user to make sure they are able to access emergency out of hour’s surgery. For example, out of hours service and how to access these should be given as a second message when your GP office is closed. They should give you a number to call the ‘out of hours’ or ‘doctor on call’ to access service.
Physical
Some people that have disabilities may have problems accessing health care. For example, the entrances to some GP surgeries don’t have very good access for individuals that use wheelchairs. If a wheelchair user has to open two to three doors before entering the waiting area this will act as a barrier. The wheelchair user does not want to depend on others to do things for them; this makes them feel incapable of doing things for themselves.
To overcome this barrier
GP surgeries have a duty to make sure their surgery’s is easy accessible to all service users, putting ramps, have doors that can be easily opened for people in wheelchairs and also make sure that the waiting area is designed for people with not only physical disabilities but also other disabilities.
Geographical
Not everyone lives where services are within walking distance, some people live in village and more rural locations. This can mean less access to health care services. For example some hospitals that provides services for the village and nearest social services center is in a town several miles away. For elderly people, there may be a problem with a lack of transport, as buses may only come into the
Lack of knowledge is a barrier for a person who doesn't fully understand their basic rights to health care, like not knowing how to access health care when they are sick. For example: when phoning their GP surgery because they are not feeling well, and they don’t get an answer, or another alternative, this will result In that person not accessing health care, or calling the emergency services.
How to overcome this barrier
All health care staff has a duty to service user to make sure they are able to access emergency out of hour’s surgery. For example, out of hours service and how to access these should be given as a second message when your GP office is closed. They should give you a number to call the ‘out of hours’ or ‘doctor on call’ to access service.
Physical
Some people that have disabilities may have problems accessing health care. For example, the entrances to some GP surgeries don’t have very good access for individuals that use wheelchairs. If a wheelchair user has to open two to three doors before entering the waiting area this will act as a barrier. The wheelchair user does not want to depend on others to do things for them; this makes them feel incapable of doing things for themselves.
To overcome this barrier
GP surgeries have a duty to make sure their surgery’s is easy accessible to all service users, putting ramps, have doors that can be easily opened for people in wheelchairs and also make sure that the waiting area is designed for people with not only physical disabilities but also other disabilities.
Geographical
Not everyone lives where services are within walking distance, some people live in village and more rural locations. This can mean less access to health care services. For example some hospitals that provides services for the village and nearest social services center is in a town several miles away. For elderly people, there may be a problem with a lack of transport, as buses may only come into the