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Health and Social Care Level 3

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Health and Social Care Level 3
Unit 1- communication
Reflect on my one-to-one interaction
During my one-to-one interaction I played the role of a nurse working in the A&E department of a hospital, my role was to find out the cause for my patients abdominal pains, to find out the cause of my patients pains I did a series of tests that would give me possible answers to her problem, in the end as a nurse it was my duty to inform the teenager that she is pregnant, but to do so in a calm and supportive manor.
At the start of the role play as a nurse I had to make my patient feel welcome and comfortable in order to have a trustworthy and relaxed atmosphere, I did so by welcoming and introducing myself to the patient in a calm and slow tone, I feel I did this very well and made me patient feel nice and relaxed which made it better for the both of us, next time I could maybe I could shake hands with the patient which might maybe make the patient feel more comfortable around me and look up to me more as a professional more which will encourage the patient to trust me.
After I felt I had set a calm and relaxed surroundings, I then asked the patient what the problem was and how I could help them, from that I found out that the patient was suffering from severe abdominal pains, it was then my duty to ask the teenager a few questions which could then give me an idea of the possible outcome’s to my patients problem, one of the questions I also asked the patient was if she was comfortable where she was sat or if she would like to lie down the stretch out the pain in her abdomen. I feel I played my role well as a nurse to make the patient feel confident and comfortable, whilst I was asking my patient questions I feel I made good eye contact and a calm tone of voice I also used appropriate language and asked specific modified questions. I felt I didn’t inform the patient very well about what was going to happen next, next I could inform the patient I am going to ask her questions and then run a

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