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"Hi Tech Corp" Case Study

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"Hi Tech Corp" Case Study
2013

SOFTWARE QUALITY ENGINEERING (SQE) - CE00231-7

Individual Assignment
“Hi Tech Corp” Case Study

NAME : TEW SHEAU WEI
STUDENT ID : TP024267
INTAKE CODE : UCMF1210SE
HAND-OUT DATE : 6th November 2012
HAND-IN DATE : 15th March 2013
LECTURER : MR. KESAVA PILLAI A/L RAJADORAI RAJOO

ASIA PACIFIC UNIVERSITY OF TECHNOLOGY AND INNOVATION

Table of Contents 1. Introduction 4 2. Company Background 4 3. Assumptions 5 4. Company Problem Statements 6 5. Objectives 7 6. Organizational Structure 7 7. Understanding Quality 8 7.1 Introduction of Quality 8 7.2 Importance of Quality 8 7.3 Measurements of Quality 9 7.4 Quality Management 9 8. Project Development Plan 10 9. Quality Plan 14 9.1 Introduction of Quality Plan 14 9.2 Software Quality Attributes 15 9.3 Quality Factors Specifications 17 9.4 Quality Control 18 9.5 Implementing Software Testing 20  Unit Testing 20  Integration Testing 21  System Testing 21  Acceptance Testing 21 9.6 Software Configuration Management Plan 22 9.7 Quality Assurance 25 10. IEEE Software Quality Assurance Plan 26 11. Software Metrics 30 12. Organization Training Programs 31 13. Effectiveness of the SQA Plan 32  Purpose 32  Reference Documents 32  Management 32  Documentation 32  Standards, Practices, Conventions, and Metrics 34  Reviews and Audits 35  Testing 36  Problem Reporting and Corrective Action 36  Tools, Techniques, and Methodologies 36  Code Control 36  Media Control 36  Supplier Control 36  Records Collection, Maintenance, and Retention 37  Training 37  Risk Management 37 14. Conclusion and Recommendations 38 15. References 39 16. Bibliographies 41 17. Appendixes 42 Plagiarisms Report from Turnitin.com 43 Organizational Structure 44 System Quality Attributes Trade-off Point 45

1. Introduction
This report is describes and explains the



References: Wiegers, Karl E. Software Requirements, Second Edition. Redmond, WA: Microsoft Press, 2003. 16. Bibliographies Advameg, Inc, 2013, Organizational Structure [Online], Available from: http://www.referenceforbusiness.com/management/Ob-Or/Organizational-Structure.html, [Accessed on 18th January 2013] Hearst Communications, Inc, 2013, Quality System Objectives [Online], Available from: http://smallbusiness.chron.com/quality-system-objectives-2073.html, [Accessed on 18th January 2013] 17 Usability | | - | + | | | | | | | - | | Table [ 3 ]: System Quality Trade-off Point (Wiegers, 2003)

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