meeting goals and objectives for the organization as an entire. The operational directions of any organizations, the strategies and activities are led by the goals and objectives.
High performing organizations do have a comprehensible, ‘well-articulated’ and convincing mission.
The strategies goals are achieved to show the employees how their contribution and performances can donate to overall organization outcome. The organization that I am currently working with had set a high standard of goals and objectives. The hospital vision and mission had clearly stated that, we would delivery beyond our customers’ expectation. The organizations goals are to ensure our customers are satisfied with the service and they are delivered with above their expectation services.
Researchers had identified that, good infrastructure are crucial for sustaining high performance. The infrastructure elements are including meaningful strategies and inspired vision implemented by a consistent leadership. It also includes a dedicated structure for quality and constant feedback to the employees. However, attaining the highest levels of performance is not an overnight effort. For the whole system to transform requires time, changing cultures and redesigning processes. Once the transformation is achieved, then the performance should be consistently reflecting improved outcome (Bruce & Marc,
2007).
High performance organizations are encompasses by bringing together and implementing holistic way to effectively manage an organization. Today healthcare services are facing unparalleled challenges. Managers and leaders are confronted with increased opposition, globalization, and command for growing social responsibilities, technological changes and innovative strategic thinking. To build and sustain a high performance organization, these need to be managed (American Management Association, 2007). A good management would strive for high performance by providing service to the public in suitable, competent, reasonable and sustainable approach. This can be achieved by having outstanding managers and leadership. In regards to this I believe to achieve high performance, management got have comprehensive training and development opportunities to foster the development of top managers, leaders and employees as well.