Amazon.com is an American multinational electronic commerce company with headquarters in Seattle, Washington, United States. It is the world 's largest online retailer. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably the Amazon Kindle-book reader and the Kindle Fire tablet computer—and is a major provider of cloud computing services. Jeff Bezos started the company in his garage. He started out by selling just books, but now they sell just about anything.
The Mission and Vision Statement of Amazon.com:
Amazon.com has had a clear focus and a solitary mission since it began. Founder Jeff Bezos has publicly referred to the Amazon.com mission statement as the guiding force behind his leadership decisions many times in the company 's 18-year history. It can be concluded that the success of Amazon.com as the top Internet retailing company in the world is due at least in part to their unwavering commitment to this mission and the daily execution of it. “Our vision is to be earth 's most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.” Says the founder of Amazon.com . The companies six core values are: customer obsession, ownership, bias for action, frugality, high hiring bar, and innovation. They seek to be Earth’s most customer-centric company for four primary customer sets: consumers, sellers, enterprises, and content creators. Amazon.com has 3 customer service call centers in the United States and several others in several different countries to make sure they have phone support in all hours of the day and night. To reduce costs, they have what are called "door desks". They are called that because that is what they are. Desks made out of doors. The mission of Amazon.com is to