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Hockey Gear: Case Study

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Hockey Gear: Case Study
December 23, 2013

Bauer

Dear Bauer Hockey Gear,

I have recently purchased your new Bauer Total One NXG hockey stick. I was looking for a stick that would survive the abuse I put it through, and all the practice and games I play. I’ve always bought your line of Vapor sticks and have been very satisfied. This time I thought I would try your new stick since you’ve advertised it to be new and improved. I bought the Bauer Total One NXG stick seventeen days ago and it has already broke. I am not satisfied with my purchase of this stick. All sticks that I have used have lasted me longer then 17 days, and now that this stick has broke after that few of days I have decided that your company falsely advertised the stick when they

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