Homelessness In The Workplace: A Case Study

I met with a client who is 26yr old African American female, client has mental disorder that prevent her from having a job. Client was presented at the agency. She stated that her father is blind and she was saying that she is been struggling in her life for about 7 years since the time when her mother separated from her father. Then they found out that her father diagnosed with HIV positive. The client and the father at risk to be homeless because they are struggling to find a job according to their situation. The client was asking for help with the rent in her current house.

She was sitting there scratching her body most of the time and keeps repeating that" I cannot handle this" I was active listener I did not underestimated or minimize the problem, and I did not interrupt her while she was talking. Client is in a dilemma, client and her father about to put out of home, I see that she needs an immediate help. But unfortunate, the agency was out of fund at that time and also one of the agency roles is that they don’t serve anyone unless they are literally homeless. The meaning of literally homeless is when someone sleeping in a place that not meant for human habitation. However, according to her situation she is under the people who at risk to be homeless and the agency does not serve this population. However, it is important as a social worker to be honest that to be nice (ethical dilemma), so I did not promise her something I can’t keep. I talked to my supervisor and she said the only thing we can do is to refer her to another agency that provide transitional houses as a temporary
The client cannot have a stable life because of all the surrounding. Moreover, social workers never deny any client and they refer the client to someone who can do it, who can serve