Hospital Software Solutions Case Analysis
A literature review of Patients and Families experiences with video telehealth in rural/remote communities in Northern Canada.
Rahul Raj
Student id # 100806429
Course director: Diane Duff
George Brown College, Toronto, Ontario
Date of submission: March 02, 2012
Introduction
The literature review critically valuates the families’ experiences with video telehealth in rural communities in Northern Canada. Many electronic health care research projects have tested the video teleconferencing in Northern Canada. Diverse methods were tested for patients and families residing in the rural and remote communities. This issue will be structured, reassessed and abridged from the review of research studies conducted by Sevean, Dampier, Michelle, Strickland and Susan in 2008.
What is video telehealth?
It is a free, confidential Video telephone service one can call to get health advice or general health information from a Registered Nurse. This means quick, easy access to a qualified health professional, who can assess the patients’ symptoms and help them decide the best first step. The nurse can help the patient decide whether they can take care of themselves, make an appointment with a doctor, go to a clinic, contact a community service or go to a hospital emergency room. When the patient calls, he or she is asked to describe the symptoms and answer questions to best assess the seriousness of the problem. Based on the assessment, the Registered Nurse can either advise the best possible mode of treatment. In Ontario the telehealth service is provided in English and French, with translation support for other languages and a direct number for those with hearing and speech difficulties. It is available 24 hours, 7 days a week. For geriatric patients or for those for whom distance is an issue Video Telehealth is the best bet. Efforts have been made to monitor patients at home with telehealth equipment installed in their home. The equipment at
Rahul Raj
Student id # 100806429
Course director: Diane Duff
George Brown College, Toronto, Ontario
Date of submission: March 02, 2012
Introduction
The literature review critically valuates the families’ experiences with video telehealth in rural communities in Northern Canada. Many electronic health care research projects have tested the video teleconferencing in Northern Canada. Diverse methods were tested for patients and families residing in the rural and remote communities. This issue will be structured, reassessed and abridged from the review of research studies conducted by Sevean, Dampier, Michelle, Strickland and Susan in 2008.
What is video telehealth?
It is a free, confidential Video telephone service one can call to get health advice or general health information from a Registered Nurse. This means quick, easy access to a qualified health professional, who can assess the patients’ symptoms and help them decide the best first step. The nurse can help the patient decide whether they can take care of themselves, make an appointment with a doctor, go to a clinic, contact a community service or go to a hospital emergency room. When the patient calls, he or she is asked to describe the symptoms and answer questions to best assess the seriousness of the problem. Based on the assessment, the Registered Nurse can either advise the best possible mode of treatment. In Ontario the telehealth service is provided in English and French, with translation support for other languages and a direct number for those with hearing and speech difficulties. It is available 24 hours, 7 days a week. For geriatric patients or for those for whom distance is an issue Video Telehealth is the best bet. Efforts have been made to monitor patients at home with telehealth equipment installed in their home. The equipment at