How important is a thorough process of recruitment & selection for a hotel?
Business Essay
How important is a thorough process of recruitment & selection for a hotel?
A thorough process means a complete and comprehensive process. Recruitment refers to the process of identifying the need for a job, defining the requirements of the position and the jobholder and advertising the position. Selection is choosing the most appropriate person for the job.
In the stance of a hotel, it serves thousands of millions of customer on a daily basis, coming from various countries all over the world. So that employees working in a hotel should be able to speak different languages, for example, if a hotel is located in Hong Kong, workers should be able to speak Cantonese, Mandarin and English. A hotel can identify this by sorting out a job analysis, which identifies the duties, and abilities needed buy the job. It includes job description, which means stating the duties and responsibilities, working conditions of working in a hotel and personal specification, which means the qualities of the candidate, required for the job.
Some believe that a hotel should not splurge time and cost on recruitment and selection. They believe that a hotel may recruit employees and train them by different methods. For example, on-the-job training means training takes place in a normal working environment like apprenticeship. Beginners usually follow their managers or experienced worker to see how they work and learn. After several weeks, they may rotate their jobs from working in the front counter to a restaurant inside the hotel. Consequently, the employee can learn different skills by job rotation although it takes time.
However, are recruitment and selection important for a hotel? I would say it depends on the scale of the hotel. If a hotel tends to be a small-scale one, they may focus on other areas, such as the quality and variety of products and services. They may not have enough source of capital to support recruitment.
For a relatively
How important is a thorough process of recruitment & selection for a hotel?
A thorough process means a complete and comprehensive process. Recruitment refers to the process of identifying the need for a job, defining the requirements of the position and the jobholder and advertising the position. Selection is choosing the most appropriate person for the job.
In the stance of a hotel, it serves thousands of millions of customer on a daily basis, coming from various countries all over the world. So that employees working in a hotel should be able to speak different languages, for example, if a hotel is located in Hong Kong, workers should be able to speak Cantonese, Mandarin and English. A hotel can identify this by sorting out a job analysis, which identifies the duties, and abilities needed buy the job. It includes job description, which means stating the duties and responsibilities, working conditions of working in a hotel and personal specification, which means the qualities of the candidate, required for the job.
Some believe that a hotel should not splurge time and cost on recruitment and selection. They believe that a hotel may recruit employees and train them by different methods. For example, on-the-job training means training takes place in a normal working environment like apprenticeship. Beginners usually follow their managers or experienced worker to see how they work and learn. After several weeks, they may rotate their jobs from working in the front counter to a restaurant inside the hotel. Consequently, the employee can learn different skills by job rotation although it takes time.
However, are recruitment and selection important for a hotel? I would say it depends on the scale of the hotel. If a hotel tends to be a small-scale one, they may focus on other areas, such as the quality and variety of products and services. They may not have enough source of capital to support recruitment.
For a relatively