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How may conflict resolution and conflict management approaches be applied in educational settings?’

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How may conflict resolution and conflict management approaches be applied in educational settings?’
‘How may conflict resolution and conflict management approaches be applied in educational settings?’

Abstract
This assignment will review the nature of conflict, from psychologist theories to what form it takes in an educational setting. In order to apply conflict resolution and conflict management effectively in an educational setting, it is important to understand the background disciplines of conflict and theories behind how humans behave in social settings. Comprehending how human behaviour initiates is the key stepping stone to resolving and managing conflict behaviour between humans. We will examine what the concept of conflict is and what shape of from it occurs in everyday life. A brief history of what psychologists have founded in their study of conflict, and human behaviour will lead this examination into conflict in educational settings and how they can arise. It is crucial to look at approaches that can be taken towards conflict in an educational setting in order to resolve and manage them effectively to reduce and minimise all forms of conflict.

Introduction There are many different theories used when defining conflict. Morton Deutsch is renowned social psychologists (recognisable through research of this review) who has studied and researched conflict within human relations. According to Deutsch, conflict exists whenever incompatible activities occur (Deutsch, 1969, I25:p7) which is a simple and precise way of grasping the concept of conflict. A definition which is more fitting for this review centring conflict in an educational setting is one composed from Hocker and Wilmot : “Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scare resources, and interference from others in achieving their goals.” (Hocker, Wilmot; 1995). All definitions focus on the concept of



References: ASTI, (n.d.), Bullying at Work – Asti Advice, ASTI, Retrieved Feb 9, 2012, from http://www.asti.ie. Barsky, A. E., (2000) Conflict Resolution for the Helping Professions, Canada: Brooks / Cole. Deutsch, M. (1969), Conflicts: Productive and Destructive, Journal of Social Issues, 25. Deutsch, M., Coleman, P.T., Marcus, E.C., (2006), The Handbook of Conflict Resolution Theory and Practice, 2nd Edn, San Francisco, CA : Jossey-Bass. Dunnette, M. D., (1983), Handbook of Industrial and Organizational Psychology, New York: Wiley and Sons Ltd. (retrieved from the website www. dcswift.com / military/ classes/ Mentoring /Conflict_Managment.pdf). Encyclopedia (International), (1993), ‘P’, London: World Book Inc. Hocker, J, L., Wilmot, W, W., (1994) Interpersonal Conflict, 4th Edn, US: Brown & Benchmark. Krech, D., Cruthchfield, R.S., (1948) Theory and Problems of Social Psychology, New York : McGraw Hill Book Company, Inc. Lewin, K,. (2000) Resolving Social Conflicts – Field Theory in Social Science, Washington: American Psychological Association. Minton, S. J., (2011), Applied Psychology in Education- PDE Lecture, Positive Teaching, Group Behaviour and Conflict Resolution, TCD. Plon, M., European Journal of Social Psychology, Dec 01, 1974; Vol. 4, No. 4, p. 391. Reber, A.S., Allen, R., Reber, E.S., (2009), The Penguin Dictionary of Psychology, 4th Edn, New York: Penguin Books. Sherif, M,. (1966) Group Conflict and Co-operation: Their Social Psychology, London: Routledge & Kegan Paul Ltd.

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