HR CHAPTER 7

Human Resources Management, 13e (Dessler)
Chapter 7 Interviewing Candidates
1) Which of the following is the most commonly used selection tool?
A) telephone reference
B) reference letter
C) interview
D) personality test
Answer: C
Explanation: C) Interviews are the most widely used selection procedure. Not all managers use tests, reference checks, or situational tests, but most interview a person before hiring.
Diff: 1
Chapter: 7
Objective: 1
Skill: Concept
Learning Outcome: Describe effective interviewing techniques
2) Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?
A) work sample simulation
B) interview
C) reference check
D) arbitration
Answer: B
Explanation: B) An interview is a procedure designed to obtain information from a person through oral responses to oral inquiries.
Diff: 1
Chapter: 7
Objective: 1
Skill: Concept
Learning Outcome: Describe effective interviewing techniques
3) When an interview is used to predict future job performance on the basis of an applicant 's oral responses to oral inquiries, it is called a(n) ________ interview.
A) group
B) selection
C) benchmark
D) background
Answer: B
Explanation: B) Selection interviews are designed to predict future job performance based on the applicant 's oral responses to oral inquiries. Interviews may be one-on-one or may be conducted in group settings.
Diff: 1
Chapter: 7
Objective: 1
Skill: Concept
Learning Outcome: Describe effective interviewing techniques
1
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4) According to the text, selection interviews are classified by all of the following factors
EXCEPT ________.
A) administration
B) structure
C) content
D) length
Answer: D
Explanation: D) Selection interviews are classified according to how structured they are, their
"content"—the types of questions they contain, and how the firm administers the interviews.
Length is not a category.
Diff: 2