|Unit SCH21 |
|Introduction to Communication in Health, Social |
|Care or Children’s and Young People’s Settings |
The answers can be achieved either by a candidate’s written statement or through professional discussion with an assessor
Aim
This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings, and ways to overcome barriers to meet individual needs and preferences in communication.
Credit 3
Level 2
Learning Outcomes
1. Understand why communication is important in the work setting
2. Be able to meet the communication and language needs, wishes and preferences of individuals
3. Be able to reduce barriers to communication
4 .Be able to apply principles and practices relating to confidentiality at work
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|Task One (Unit SCH21 - Assessment Criteria 1.1) |
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|List below the different reasons why people communicate: |
|Reasons why people communicate: to express needs; to share ideas and information; to reassure; to express feelings; to |
|build relationships; socialise; to ask