Executive Summary:
The main purpose of this report is the study of human resource activities by the organization. I will focus on the Job analysis, recruitment, selection, training and development, and finally on the performance appraisals. I will try to Find out their weaknesses and give suggestions for improvements.
My report contains all the information the PTCL. I learnt how they deal with different situations and how the organization’s working environment which affects an employee performance and attitude towards work. Confidence, on time decision making, consistency, hard work, team work, seeking success out of dark, innovation, creativity, organizational survival and customer handing techniques are the key learning which I wanted to achieve through this report. I would like to say that it will be one of my best skills that would remain with me and help me in the coming life.
I would like to highlight that this report would truly help me achieve my future goals.
PTCL is the only company which provides landline telephone services to Pakistan. After its privatization it is performing better
References: PTCL, 2012, Pakistan Telecommunication Company Ltd, Wikipedia, viewed 16 December 2012, < http://en.wikipedia.org/wiki/Pakistan_Telecommunication_Company> Yunus, O 2011, Human Resource Department in PTCL, Scribd.com, Pakistan, viewed 14 December 2012, < http://www.scribd.com/doc/62969119/HR-Department-in-PTCL> Nasir, M 2011, Human resource Management Report of PTCL, Scribd.com, Pakistan, viewed 14 December 2012, < http://www.scribd.com/doc/49314626/hrm-report-of-ptcl> Mehmood, M 2010, Project on Human Resource Department of PTCL Pakistan, Scribd.com, Pakistan, viewed 15 December 2012, < http://www.scribd.com/doc/43960378/Project-on-Hr-Department-of-Ptcl-Pakistan> <http://www.ptcl.com.pk>